Based on policy review, record review, and interview, the facility failed to ensure a Physician's order for admission was obtained according to facility policy for two Residents (#211 and #212), out of three closed records reviewed, from a total sample of 35 residents. Findings include: Review of the facility's Admission Procedure policy, last reviewed in March 2022, included but was not limited to: -Residents shall be admitted on ly on the written order of a Physician, Physician Assistant or Nurse Practitioner. 1. Resident #211 was admitted to the facility in May 2022 with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . On 6/3/22, the Resident was discharged home with services. Review of the medical record failed to indicate an order to admit Resident #211 to the facility. 2. …
F620 citations in Massachusetts
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F620 citations were recorded in Massachusetts for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Massachusetts surveyors wrote
F620 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on document review and interview, the facility failed to provide residents a notice of fees for services provided by the facility, prior to time of admission. Findings include: Review of the admission packet indicated there was no fee schedule (i.e. daily rate of care, ancillary service rates, hair dresser fee, etc.) as part of the packet. During an interview on 2/2/22 at 8:45 A.M., Social Worker #1 said she was responsible for processing the admissions paperwork with the residents. She further said a list of fees was not part of the admission packet and she did not have access to one to provide it. She said if a resident or representative had a question related to any fees, she would direct them to the business office. During an interview on 2/2/22 at at 8:49 A.M. …
What else Massachusetts surveyors cite →
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