Based on staff interview and record review, the facility did not ensure 1 of 3 residents (R) out of a sample size of 6 residents reviewed for conveyance of resident funds, had funds returned to the Power of Attorney (POA), family, or estate within 30 days of resident death. The facility did not refund R6's funds to POA within 30 days of discharge from facility.Findings include:R6 was admitted to the facility on [DATE] under Hospice Private Pay and the facility was provided with a check for $8500.00. …
F569 citations in Wisconsin
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Wisconsin cites F569 less often than its own record predicts
0.67 times the national share — cited less often here than elsewhere.
Of every deficiency written in Wisconsin in 2025, this is the portion that was F569.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Wisconsin surveyors wrote
F569 findings written in Wisconsin, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on staff interview and record review, the facility did not ensure 5 residents (R) (R1, R2, R3, R4 and R5) of 6 sampled residents reviewed for conveyance of resident funds, had funds returned to the POA, family, or estate within 30 days of resident death. The facility did not have a process in place to ensure resident funds were conveyed within 30 days of death or discharge. Findings include: On [DATE] at 9:00 a.m., Surveyor toured facility. After tour completed, a sample of residents was chosen from a list of discharged /expired residents during time frame of [DATE] to [DATE]. This list included R1, who is noted in the complaint. Surveyor reviewed R1's record. R1 was admitted to the facility on [DATE]. Resident expired [DATE]. Surveyor reviewed R1's account history. …
The short window
Recent years
| Year | Share of Wisconsin citations | vs expected |
|---|---|---|
| 2024 | 0.04% | 0.30× |
| 2025 | 0.07% | 0.67× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Wisconsin surveyors cite →
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