Based on interview and record review, the facility failed to ensure resident funds were refunded to the resident or their estate within 30 days of discharging from the facility. This affected one (#117) of one resident reviewed for discharged resident funds accounts. The facility census was 101.Findings include:Review of Resident #117's medical record revealed the resident admitted to the facility on [DATE] with diagnoses including cerebral atherosclerosis, Type II diabetes mellitus with other circulatory complications, major depressive disorder, generalized anxiety disorder and peripheral vascular disease. …
F569 citations in Ohio
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Ohio cites F569 more often than its own record predicts
3.85 times the share F569 takes of citations nationally.
Of every deficiency written in Ohio in 2025, this is the portion that was F569.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Ohio surveyors wrote
F569 findings written in Ohio, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review and interview, the facility failed to timely refund money from resident funds accounts after discharge. This affected two (Residents #55 and #70) of three residents reviewed for resident funds. Findings include: 1. Review of the medical record for the Resident #55 revealed an admitted [DATE] and a discharge date of [DATE]. Review of Resident Account summary dated 09/01/2021 revealed Resident #55 had an account balance of $4510.00 after room and board charges for August 2021 had been deducted. Telephone interview on 12/08/2021 at 3:43 P.M. with Resident #55's family member revealed Resident #55 discharged in August 2021 and the facility had not refunded the balance of his resident funds account. Telephone interview on 12/08/2021 at 3:18 P.M. …
The short window
Recent years
| Year | Share of Ohio citations | vs expected |
|---|---|---|
| 2023 | 0.69% | 5.76× |
| 2024 | 0.61% | 5.32× |
| 2025 | 0.42% | 3.85× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Ohio surveyors cite →
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