Based on record review and interviews, the facility failed to ensure designated representatives of cognitively impaired residents were notified when resident personal funds accounts approached or exceeded the Supplemental Security Income resource limit. This was evident in two (Residents #74 and #101) of five residents reviewed for personal funds out of 29 total sampled residents. Specifically, the facility failed to provide documented evidence that designated representatives were notified, or that attempts to notify them were made, when resident personal fund balances reached or exceeded the Supplemental Security Income resource limit.The findings include:The facility's policy and procedure titled Resident Banking and Personal Funds , last reviewed January 2026, stated that Medicaid… …
F569 citations in New York
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F569 less often than its own record predicts
0.34 times the national share — cited less often here than elsewhere.
Of every deficiency written in New York in 2025, this is the portion that was F569.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F569 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, record review, and interviews the facility failed to convey the personal funds accounts to the probate jurisdiction administering the residents' estates within 30 days of expiration for 2 (Residents #1 and #2) of 3 sampled residents. The findings include: The facility admission Agreement, with a revised date of 08/2023, documented refunds for the balance in the personal account, less amounts owed to Grand Manor, will be made to the resident after discharge. …
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2024 | 0.04% | 0.30× |
| 2025 | 0.04% | 0.34× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
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