Based on record review and interview, the facility staff failed to have documented evidence that the residents or their representative were made aware that their accounts were above the maximum limit of $4000 for 16 of 16 sampled residents. The findings included: A review of the facility's trial balance dated 05/16/24 showed that Resident #28, #36, #25, #95, #12, #24, #67, #81, #87, #129, #94, #39, #105, #63, #90, and #32's accounts were above the $4000 limit. During a face-to-face interview conducted on 07/10/24 at 3:00 pm, Employee #24 (Resident Finance) stated that she sent letters to the residents' representatives regarding their accounts, but she did not keep track of when the letters were sent. …
F569 citations in District of Columbia
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
District of Columbia cites F569 more often than its own record predicts
4.44 times the share F569 takes of citations nationally.
Of every deficiency written in District of Columbia in 2024, this is the portion that was F569.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What District of Columbia surveyors wrote
F569 findings written in District of Columbia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of District of Columbia citations | vs expected |
|---|---|---|
| 2023 | 0.45% | 3.81× |
| 2024 | 0.51% | 4.44× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else District of Columbia surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction