Based on staff interview and facility documentation review, the facility staff failed to ensure all staff received mandatory training on effective communication for six of six employees reviewed for training (RN #1, LPN #6, CNA #5, 6, 7, and 8). The findings included:On 5/14/26, as part of the extended survey review a sample of six employees were selected for review of training. The facility administrator was given the list of six employees and asked to provide their training records. On 5/15/26, the training records revealed that none of the six sampled employees (registered nurse #1, licensed practical nurse #6, and certified nursing assistants #5, 6, 7, and 8) had received training on effective communication. …
F941 citations in Virginia
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Virginia cites F941 more often than its own record predicts
4.74 times the share F941 takes of citations nationally.
Of every deficiency written in Virginia in 2025, this is the portion that was F941.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F941 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2024 | 0.32% | 5.20× |
| 2025 | 0.31% | 4.74× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction