Based on personnel record review, review of the Facility Assessment, email review, and interview, the facility failed to provide effective communications training for direct care staff. This had the potential to affect all 38 residents in the facility. Findings include: Review of the facility's Facility Assessment Tool dated 03/2023 included communication, effective communication for direct care staff, was included in their staff training, education and competencies. Review of personnel records for State tested Nurse Aides (STNA) #98, #108 and #117 revealed communication training was not included in the new hire orientation training or annually. Interview on 07/03/23 at 4:10 P.M. with Director of Nursing #93 revealed they do not provide the communication training. …
F941 citations in Ohio
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
Ohio cites F941 less often than its own record predicts
0.83 times the national share — cited less often here than elsewhere.
Of every deficiency written in Ohio in 2023, this is the portion that was F941.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Ohio surveyors wrote
F941 findings written in Ohio, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Ohio surveyors cite →
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