Based on interview and record review, the facility failed to ensure two out of two randomly selected Certified Nurse Assistant's (CNA] 1 and CNA 2) received mandatory effective communications training.This deficient practice had the potential to result in inadequate staff communication skills, which may negatively impact residents' quality of care.Findings:During a concurrent interview and record review on 3/26/2026 at 3:35 p.m. with the Director of Staff Development (DSD), CNA 1 and 2's personnel records were reviewed. The DSD stated CNA 1 was hired on 7/7/2025 and did not have evidence of effective communication training on file. The DSD stated CNA 2 was hired on 3/5/2026 and did not have evidence of effective communication training on file. …
F941 citations in California
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F941 less often than its own record predicts
0.29 times the national share — cited less often here than elsewhere.
Of every deficiency written in California in 2025, this is the portion that was F941.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F941 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2024 | 0.01% | 0.19× |
| 2025 | 0.02% | 0.29× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction