Based on resident interviews, family interviews, staff interviews, clinical record review, and review of facility documents, the facility staff failed to allow for a neutral binding arbitration process. The findings included: On 2-18-26 at 1:20 PM an interview was conducted with the Administrator who stated that the admissions Director had all admissions documented signed, and that they did as a company have Arbitration in the contract for admissions. A copy was requested and supplied.The facility Binding Arbitration Agreement was reviewed, and the review revealed the following.The facility had chosen the arbitrator group and chose the location (as would coincide with this chosen entity). …
F848 citations in Virginia
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Virginia cites F848 more often than its own record predicts
2.13 times the share F848 takes of citations nationally.
Of every deficiency written in Virginia in 2024, this is the portion that was F848.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F848 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on staff interviews, facility document review, and clinical record review, the facility staff failed to ensure the facility's arbitration agreement addressed the selection of a venue that would be convenient to both parties. The findings include: The facility's AGREEMENT TO ARBITRATE document did not address the selection of a venue. (A signed AGREEMENT TO ARBITRATE document for one (1) of the sampled residents was provided to the survey team.) On 3/13/24 at 10:38 a.m., the surveyor discussed the facility's AGREEMENT TO ARBITRATE document with the facility's Administrator and Admissions Director. The Admissions Director confirmed the agreement did not address selecting the location. …
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.07% | 1.14× |
| 2024 | 0.11% | 2.13× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
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