Deficiency Index

F848 citations in Massachusetts

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F848 in Massachusetts. Pick another state for the same tag.

Against expectation — 2025

Massachusetts cites F848 less often than its own record predicts

Versus expected share0.99×

0.99 times the national share — cited less often here than elsewhere.

Share of Massachusetts citations0.04%

Of every deficiency written in Massachusetts in 2025, this is the portion that was F848.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What Massachusetts surveyors wrote

F848 findings written in Massachusetts, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

E · No harm, potential for more than minimal, patternFebruary 13, 2026

Based on record review and interview, the facility failed to ensure the Arbitration Agreement presented to residents as part of the admission packet included the required information for three Residents (#75, #85, and #59), out of a sample of three records reviewed. Specifically, the facility failed to ensure the agreement provided for the selection of a neutral arbitrator agreed upon by both parties and the selection of a venue that was convenient to both parties. Findings include:During the entrance conference interview on 2/9/26 at 8:22 A.M., the Administrator said the facility had asked residents to enter into a binding arbitration agreement. 1. Resident #75 was admitted to the facility in January 2026. …

Plymouth Harborside Healthcare

B · No harm, potential for minimal, patternApril 23, 2024

Based on document review and interview, the facility failed to ensure their arbitration agreement specifically provides for the selection of a neutral arbitrator and venue that is convenient to both parties. Findings include: Review of the Arbitration Agreement in use by the facility (undated) failed to indicate the residents or their representatives had the right to a neutral arbitrator or venue agreed upon by both parties. During an interview on 4/23/24 at 12:50 P.M., the Administrator reviewed the Arbitration agreement in use by the facility and said she could not find any language in the agreement that reflects the selection of a neutral arbitrator or venue to be agreed upon by both parties. …

The Guardian Center

The short window

Recent years

YearShare of Massachusetts citationsvs expected
20230.04%0.65×
20240.15%3.04×
20250.04%0.99×

Shares of citations, not counts: earlier years hold fewer inspections.

What else Massachusetts surveyors cite →

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