Based on record review and interview, the facility failed to ensure a binding arbitration agreement signed by a resident did not include language that a particular group of arbitrators must be used in the event of arbitration for 1 (#5) of 2 sampled residents reviewed for binding arbitration agreements.The DON identified seven residents signed binding arbitration agreements in 2026. Findings:An Arbitration and Limitation of Liability Agreement for Resident #5, dated 06/17/26, read in part, The arbitration proceeding shall be held in accordance with the rules and procedures of the [organization name withheld]. …
F848
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Every F848 citation surveyors wrote nationally that year.
Distinct nursing homes with at least one F848 finding.
The harm level
How severely F848 is cited
0.0% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D4223.7% | E7542.4% | F3620.3% |
| No harm, potential for minimal | A— | B105.6% | C147.9% |
In the surveyor’s words
What an F848 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of the facility's arbitration agreement and staff interview, it was determined that the facility failed to ensure a neutral and fair arbitration process by ensuring both the resident and/or resident representative and facility agree on the selection of an arbitrator and venue. Findings include: Review of the facility's arbitration agreement, Section C for who will conduct the arbitration, specifies that the arbitration shall be conducted by the National Arbitration Forum (NAF) and if the NAF process is no longer in existence at the time of dispute, or NAF is unwilling or unable to conduct the arbitration, a mutually acceptable neutral third-party alternative will be agreed to by the parties. …
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