Based on review of the facility's arbitration agreement and staff interview, it was determined that the facility failed to ensure a neutral and fair arbitration process by ensuring both the resident and/or resident representative and facility agree on the selection of an arbitrator and venue. Findings include: Upon review of the facility's arbitration agreement for who will conduct the arbitration, the arbitration agreement lacked evidence addressing that the selected venue would be convenient to both the resident and/or resident representative and the facility. During an interview on 6/12/26, at 11:20 a.m. …
F848 citations in Pennsylvania
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Pennsylvania cites F848 more often than its own record predicts
1.17 times the share F848 takes of citations nationally.
Of every deficiency written in Pennsylvania in 2025, this is the portion that was F848.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Pennsylvania surveyors wrote
F848 findings written in Pennsylvania, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of the facility's arbitration agreement and staff interview, it was determined that the facility failed to ensure a neutral and fair arbitration process by ensuring both the resident and/or resident representative and facility agree on the selection of an arbitrator and venue. Findings include: Review of the facility's arbitration agreement, Section C for who will conduct the arbitration, specifies that the arbitration shall be conducted by the National Arbitration Forum (NAF) and if the NAF process is no longer in existence at the time of dispute, or NAF is unwilling or unable to conduct the arbitration, a mutually acceptable neutral third-party alternative will be agreed to by the parties. …
The short window
Recent years
| Year | Share of Pennsylvania citations | vs expected |
|---|---|---|
| 2023 | 0.10% | 1.64× |
| 2024 | 0.08% | 1.56× |
| 2025 | 0.05% | 1.17× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Pennsylvania surveyors cite →
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