Based on interviews, record review, and facility document review, it was determined that the facility failed to ensure the arbitration agreement signed by residents or their representatives stated in case of an arbitration dispute meeting a venue which is convenient for both parties would be utilized. The findings include: A review of the facility's undated Arbitration Agreement, and the Arbitration Checklist revealed no mention of a convenient location for both parties in the case of an arbitration dispute. During an interview on 04/28/2025 at 2:12 PM, the Business Office Manager (BOM) stated she went over the admission packet with residents, and/or their representatives, which contained the Arbitration Agreement. The BOM stated she did tell them it was not a condition of admission. …
F848 citations in Arkansas
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Arkansas cites F848 more often than its own record predicts
4.67 times the share F848 takes of citations nationally.
Of every deficiency written in Arkansas in 2025, this is the portion that was F848.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Arkansas surveyors wrote
F848 findings written in Arkansas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review and interview, the facility failed to include the selection of a neutral arbitrator to be agreed upon by both parties and for the selection of a venue convenient to both parties in the Arbitration Agreement. The findings are: 1. On 10/07/2024 at 10:30 AM, the facility's Arbitration Agreement was received from the Administrator as part of the admission packet. 2. During an interview on 10/09/2024 at 9:30 AM, the Human Resource(HR)/Social said during admission she defined an arbitration as if a dispute comes up, it would be handled by an arbitrator instead of going to court. …
The short window
Recent years
| Year | Share of Arkansas citations | vs expected |
|---|---|---|
| 2023 | 0.23% | 4.00× |
| 2024 | 0.18% | 3.54× |
| 2025 | 0.18% | 4.67× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Arkansas surveyors cite →
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