Based on interview, observation and record review, the facility failed to ensure Resident #21 had the right to to self-determination and the ability to freely associate with persons of her choosing who reside outside of the facility. These failures cause Resident #21 to experience actual psychosocial harm. --The facility the Medical Power of Attorney and other family members to restrict Resident #21's visitation with a family member with whom she had previously resided and had a special bond. This desision was made based on statements that could not be corroborated that the resident was upset when the restricted family member left after a visit. …
F563 citations in West Virginia
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
West Virginia cites F563 more often than its own record predicts
4.28 times the share F563 takes of citations nationally.
Of every deficiency written in West Virginia in 2025, this is the portion that was F563.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What West Virginia surveyors wrote
F563 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, family interview, and staff interviews the facility failed to allow family members to visit with residents in the residents room. This failed practice was found true for (1) one of (2) two residents reviewed for dignity during the Long-Term Care Survey Process. Resident identifier: #40. Facility census: 61. Findings Include: a) Resident #40 During a phone interview on 03/04/25 at 11:53 AM, the Medical Power of Attorney (MPOA) for Resident #40 stated, They told me that I am not allowed to go to her room, we only get to visit in the lobby. …
What else West Virginia surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction