Based on interview, and record review, the facility failed to follow their visitation policy by restricting visitation times and visits for three of three residents (R1, R3, R5) reviewed for visitation. This failure resulted in R3 expressing a feeling of being depressed, sad and also feeling unsafe due to visitation restrictions. Findings include: R1 was admitted to the facility on [DATE] at 7:50PM, with diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . R1's Minimum Data Set, dated dated dated [DATE] documents a brief interview for mental status score 15/15 which indicates cognitively intact. R1's care plan dated 8/6/21 documents R1 has mild symptoms of depression. R1 states she has felt down, has low energy trouble sleeping and poor appetite, feeling unsafe due to visitation restriction. …
F563 citations in Illinois
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Illinois cites F563 more often than its own record predicts
1.41 times the share F563 takes of citations nationally.
Of every deficiency written in Illinois in 2025, this is the portion that was F563.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Illinois surveyors wrote
F563 findings written in Illinois, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review the facility failed to ensure a resident was allowed family visitors for 1 of 3 residents (R1) reviewed for resident rights regarding visitation in the sample of 6.The findings include:R1's admission record shows he was admitted to the facility on [DATE] with multiple diagnoses including Parkinson's disease and unspecified dementia. R1's annual resident assessment and care screening of 10/7/25 documents R1 has moderate cognitive impairment.On 1/10/26 at 9:40 AM, R1 said he has a blended family, he has 3 daughters, and his wife has a son and a daughter. R1 said there has been a lot of internal conflict. R1 said he has no problems with his daughters coming to visit with him. R1 said his stepson (V7) is his Power of Attorney (POA). …
Based on interview and record review the facility failed to implement reasonable visitation accommodations for one of four residents (R1) in the sample and failed to maintain a record of all visits. These failures have the potential to affect 186 residents. Findings include: The (9/13/21) census includes 186 residents. On 9/13/21 at 1:49pm, surveyor received the (7/1/21 - 8/27/21) indoor visitation appointment schedule (as requested), however weekends were excluded and only 4 timeslots were noted. Surveyor inquired about visitation accommodations. V9 (Activities Director) stated, The families call in and I schedule appointments Monday thru Friday from 10am - 2pm. Surveyor inquired why visitation is restricted to 4 hours (during standard business days/hours). …
The short window
Recent years
| Year | Share of Illinois citations | vs expected |
|---|---|---|
| 2023 | 0.03% | 0.90× |
| 2024 | 0.02% | 0.53× |
| 2025 | 0.03% | 1.41× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Illinois surveyors cite →
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