Based on observations and staff interviews it was determined that the facility failed to provide a method for resident visitors to easily access the facility to permit visitation of the resident during off hours (Saturday 10/26/24). as required. Findings include: During an observation on 10/26/24, at 9:18 a.m., the State Agency (SA) attempted to enter the facility. Upon entering the foyer area of the facility there was secured double doors preventing access to the facility. The SA attempted to gain access to the facility by activation of the intercom located on the right of the double doors. Upon activation a door bell sounded. No staff member responded to the door bell or the activated intercom. …
F563 citations in Pennsylvania
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Pennsylvania cites F563 more often than its own record predicts
1.50 times the share F563 takes of citations nationally.
Of every deficiency written in Pennsylvania in 2024, this is the portion that was F563.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Pennsylvania surveyors wrote
F563 findings written in Pennsylvania, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of select facility policies and procedures and resident and staff interview, it was determined that the facility failed to ensure residents' right to receive visitors of his or her choosing, at the time of his or her choosing for all residents residing in the facility. Findings include: The policy entitled Visitation, last reviewed on (MONTH) 1, 2019, revealed that visitors are permitted on floors in resident rooms between the hours of 9:00 AM and 9:00 PM. After 9:00 PM and before 9:00 AM lounges and the main lobby may be used for visitation. If families would like to visit in the room after 9:00 PM on a routine basis, these visits will have to be coordinated and approved through the administrator. …
The short window
Recent years
| Year | Share of Pennsylvania citations | vs expected |
|---|---|---|
| 2023 | 0.10% | 2.66× |
| 2024 | 0.07% | 1.50× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Pennsylvania surveyors cite →
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