Based on observation, interview and record review, it was determined the facility failed to have written policies and procedures regarding the visitation rights of residents, including those setting forth any safety restriction or limitation and the reason for the safety restriction or limitation for 1 of 23 residents (Resident #67) reviewed for resident rights. The facility failed to have written policies and procedures regarding visitation rights of residents when Resident #67's family member was no longer allowed to visit the facility after 1/27/25. This failure placed residents at risk of inaccurate or incomplete information, decreased emotional wellbeing and diminished quality of life. …
F563 citations in Texas
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Texas cites F563 more often than its own record predicts
1.47 times the share F563 takes of citations nationally.
Of every deficiency written in Texas in 2025, this is the portion that was F563.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Texas surveyors wrote
F563 findings written in Texas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interviews and record reviews, it was determined that the facility failed to ensure residents have the right to receive visitors of his or her choice and at the time of his or her choosing for 1 (Resident #2) of 10 Residents reviewed for resident rights. The facility did not allow Resident #2 to visit or talk with her Family Members E and G when they called and or came to the facility when Resident #2 wanted to have visitors and calls. This failure could place residents at risk of isolation, decreased emotional wellbeing, and diminished quality of life. …
Based on observation and interview, the facility failed to ensure that all residents had the right to receive visitors of his or her choosing at the time of his or her choosing for 61 of 61 residents reviewed for resident rights. The facility failed to ensure all residents had the right to unrestricted visitation inside the facility. This failure place residents at risk for isolation, decreased emotional well-being and diminished quality of life. Findings included: On observation on 1/21/2022 at 10:45 AM revealed a sign posted on the door to the facility that read: Attention All Visitors: Due to the spread of Coronavirus in the US, we are restricting all visitors to the facility and only necessary medical personnel will be allowed to enter. …
The short window
Recent years
| Year | Share of Texas citations | vs expected |
|---|---|---|
| 2023 | 0.04% | 1.10× |
| 2024 | 0.07% | 1.58× |
| 2025 | 0.03% | 1.47× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Texas surveyors cite →
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