Based on observation, staff interview and facility document review, the facility staff failed to employ sufficient staff to safely and effectively carry out the functions of food and nutrition services. The findings included:On 5/17/2026 at 9:05 AM during the initial kitchen tour the staff were still on the tray line. The dietary aide #1 stated they were prepping cart #7 of 9 carts. At 9:25 AM the dietary aide stated they were prepping the last cart. When asked about tray delivery times the aide stated, Our goal is to have the last cart out the door by 9:00 AM but that doesn't always happen, it depends on what else we have going on day to day and sometimes it just takes longer. The last tray cart left the kitchen at 9:50 AM. This cart was for the 400 hall. …
F802 citations in Virginia
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Virginia cites F802 less often than its own record predicts
0.99 times the national share — cited less often here than elsewhere.
Of every deficiency written in Virginia in 2025, this is the portion that was F802.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F802 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations and staff interviews, the facility staff failed to provide adequate training and skill sets for dietary staff to carry out the functions of the food and nutrition services of the facility. The findings included: For the facility, the facility staff failed to ensure dietary employees received adequate training and skill sets to safely and effectively carry out meal preparation and other food and nutrition services of the facility. Entered the facility kitchen on 2/25/26 at 11:45 AM to observe the lunch meal tray line. Other staff #3 (OS#3) was observed to be preparing resident trays with visible facial hair. OS#3 was not observed to be wearing a beard net. …
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.13% | 0.66× |
| 2024 | 0.11% | 0.54× |
| 2025 | 0.15% | 0.99× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction