Based on observations, interviews, record review, diet manual review and facility policy review, the facility failed to ensure sufficient food and nutrition services support staff that had the appropriate competencies and skill sets to accurately prepare, plate and serve modified consistency diets for 2 of 5 residents sampled for mechanically altered diets (Resident #46 and Resident #278). This failure resulted on a choking incident on 05/06/2023 for Resident #46 when she was served an intact meat patty instead of the ground or pureed meat that she was ordered to receive. On Sunday 05/14/2023, the facility contracted Dietary Manager (Dining Services Director) was removed from the position and the rest of the food and nutrition services staff resigned at the same time. …
F802 citations in Florida
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Florida cites F802 less often than its own record predicts
0.42 times the national share — cited less often here than elsewhere.
Of every deficiency written in Florida in 2025, this is the portion that was F802.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Florida surveyors wrote
F802 findings written in Florida, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, interviews and record review the facility failed to ensure sufficient kitchen staff for four out of eight days reviewed.Findings Included:During an observation on 08/24/2025 at 9:23 a.m., three staff members Staff P, Cook, Staff Q, Certified Nursing Assistant (CNA) and Staff R, Dietary Aide were observed in the kitchen area.Review of the punch detail report for dietary staff for 07/24/2025 thru 08/25/2025 revealed:08/24/2025 one cook and one dietary aide clocked in for the morning shift.08/22/2025 one cook and one dietary aide clocked in for the afternoon shift.08/18/2025 one cook and one dietary aide clocked in for the afternoon shift.08/17/2025 one cook and one dietary aide clocked in for the afternoon shift.Review of Staff Q, CNA and Staff N, CNA punch detail… …
The short window
Recent years
| Year | Share of Florida citations | vs expected |
|---|---|---|
| 2023 | 0.19% | 0.96× |
| 2024 | 0.06% | 0.28× |
| 2025 | 0.07% | 0.42× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Florida surveyors cite →
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