Based on interview and record review it was determined that the facility did not ensure that appropriate information was communicated to the receiving provider that included contact information of the practitioner responsible for the care of the resident, resident representative information, Advance Directive information, all special instructions for ongoing care, comprehensive care plan goals, and all other necessary information for a safe and effective transition of care. Additionally, the facility did not send a copy of the transfer/discharge notice to the State Long-Term Care Ombudsman. …
F628 citations in Utah
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Utah cites F628 more often than its own record predicts
1.91 times the share F628 takes of citations nationally.
Of every deficiency written in Utah in 2025, this is the portion that was F628.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Utah surveyors wrote
F628 findings written in Utah, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Utah surveyors cite →
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