Deficiency Index

F628 citations in New Hampshire

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F628 in New Hampshire. Pick another state for the same tag.

Against expectation — 2025

New Hampshire cites F628 less often than its own record predicts

Versus expected share0.39×

0.39 times the national share — cited less often here than elsewhere.

Share of New Hampshire citations0.36%

Of every deficiency written in New Hampshire in 2025, this is the portion that was F628.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What New Hampshire surveyors wrote

F628 findings written in New Hampshire, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

D · No harm, potential for more than minimal, isolatedApril 15, 2026

Based on record review and interview, the facility failed to send a copy of the notice of transfer to the Long-Term Care (LTC) Ombudsman for 2 of 3 closed records reviewed and 1 of 2 hospitalizations reviewed in a final sample of 20 residents (Resident Identifiers are #77, #1, and #79).Findings include:Resident #77 Review on 4/14/26 of Resident #77's progress notes revealed that Resident #77 was transferred to the hospital on 3/7/26. There was no documentation that the LTC Ombudsman was sent a copy of Resident #77's notice of transfer. Interview on 4/15/26 at approximately 2:00 p.m. with Staff A (Administrator) confirmed the above finding. Staff A was unable to provide documentation that the LTC Ombudsman was sent a copy of the notice of transfer to the hospital for Resident #77. …

Harris Hill Center, Genesis HealthCare

B · No harm, potential for minimal, patternJuly 2, 2026

Based on interview and record review, the facility failed to provide residents with written bed-hold notice at the time of transfer for 2 of 2 residents reviewed for hospitalizations. (Resident identifiers are #4 and #23.) Findings include: Resident #4 Review on 7/2/26 of Resident #4's progress notes from March 2026 to June 2026 revealed that Resident #4 was admitted to the facility on [DATE] for skilled services. Further review revealed that Resident #4 was transferred to the hospital on 3/9/26, 4/28/26, and 6/25/26. There was no documentation indicating that a written bed hold notice was provided to Resident #4 at the time of transfer to the hospital. Interview on 7/2/26 at approximately 11:13 a.m. …

Courville at Nashua

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