Based on observation, record review, and interviews conducted during the survey, the facility failed to ensure that written notification was sent to the representative of the Office of the State Long-Term Care Ombudsman of the resident's transfer or discharge and the reasons for the move for three (3) (Resident #'s 83, 84 and 87) of three (3) residents reviewed. Specifically, for Residents #83, #84 and #87 there was no documented evidence that the resident, representative, or Ombudsman received a transfer/discharge notice upon discharging from the facility. …
F628 citations in New York
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F628 less often than its own record predicts
0.39 times the national share — cited less often here than elsewhere.
Of every deficiency written in New York in 2025, this is the portion that was F628.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F628 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interviews and record review conducted during the Recertification Survey from 06/02/2024 to 06/09/2025, the facility did not ensure that a representative of the Office of the State Long-Term Care Ombudsman (an official patient advocate not hired by the facility) was notified of resident transfers or discharges including the reasons for the move in writing and in a language and manner they understand for three (3) (Residents #112, #217, and #314) of four (4) residents reviewed for discharges. …
What else New York surveyors cite →
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