Based on interview and record review, the facility failed to ensure required written discharge/transfer notification was provided for 2 of 2 sampled residents (R91 and R2) reviewed for discharge and hospitalization, respectively. The facility failed to: (1) provide R91 with written notice of the discharge and did not provide a copy of the discharge notice to the State Long-Term Care Ombudsman; and (2) provide the State Long-Term Care Ombudsman with a copy of R2's transfer notice following R2's transfer to the hospital. These failures resulted in R91 not receiving written information regarding the reason for discharge, effective date, discharge location, appeal rights, and information regarding the State Long-Term Care Ombudsman. …
F628 citations in Arizona
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Arizona cites F628 more often than its own record predicts
1.37 times the share F628 takes of citations nationally.
Of every deficiency written in Arizona in 2025, this is the portion that was F628.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Arizona surveyors wrote
F628 findings written in Arizona, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Arizona surveyors cite →
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