Based on interview and record review, the facility failed to ensure that they did not impose a charge against the personal funds for items or services already being billed for (R #1 and R #3) of 3 (R #1, R #3 and R #4) residents reviewed when staff billed the residents instead of billing the hospice agency for supplies and medications. This deficient practice is likely to cause undue financial strain for the residents. The findings are: A. Record review of R #1's Admission Record revealed R #1 was admitted to the facility on [DATE]. B. Record review of R #1's medical orders revealed an order dated 10/08/23 to admit R #1 to hospice effective 10/08/23. C. Record review of R #1's billing statements from the facility revealed the following: 1. …
F571 citations in New Mexico
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New Mexico cites F571 more often than its own record predicts
8.31 times the share F571 takes of citations nationally.
Of every deficiency written in New Mexico in 2025, this is the portion that was F571.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Mexico surveyors wrote
F571 findings written in New Mexico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else New Mexico surveyors cite →
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