Based on interview and record review, the facility failed to use resident's insurance policy money for short stay rehabilitation services and instead used personal income without approval and failed to refund resident within 30 days of discharge until family persisted for one (R7) of 4 residents reviewed for admissions in the sample of 9 residents. This failure resulted in financial hardship for R7 who was maintaining an outside apartment and is on a fixed income. The findings include: R7 is a [AGE] year old, non-ambulatory patient who was admitted to the facility on [DATE] with [DIAGNOSES REDACTED]. R7 requires extensive to total assistance with transfers, eating, dressing and hygiene/bathing. R7 was incontinent of bowel and bladder. …
F571 citations in Illinois
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Illinois cites F571 more often than its own record predicts
4.63 times the share F571 takes of citations nationally.
Of every deficiency written in Illinois in 2025, this is the portion that was F571.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Illinois surveyors wrote
F571 findings written in Illinois, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review the facility failed to inform residents of their monthly personal funds amount and failed to distribute residents personal fund monies monthly. This failure affected three of three residents (R8, R9, R10) reviewed for personal funds. The findings include:On 9/22/2025 at 2:03 pm, R8 stated she (R8) is not aware why she was not receiving her monthly sixty dollars from the trust fund. R8 stated V8 her nephew is the power of attorney over her healthcare, and she did not authorize V8 to have power of attorney over her finances. R8 stated the facility never notified her (R8) that the facility was giving V8 her monthly trust fund money. …
The short window
Recent years
| Year | Share of Illinois citations | vs expected |
|---|---|---|
| 2024 | 0.03% | 5.31× |
| 2025 | 0.06% | 4.63× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Illinois surveyors cite →
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