Based on observation, interview, and record review, the facility failed to limit charges on the personal funds of four of five sampled residents (Residents 1, 2, 4, and 5) by failing to: 1. Assess the personal needs of Residents 1, 2, 4, and 5 and determine the reasonable costs of items purchased in excessive amounts, prior to the facility staff purchasing items using the residents' funds without residents' or responsibility party consent to purchase such items. 2. Ensure Residents 1, 2, 4, and 5, who were unable to independently make medical and financial decisions, were not charged a an excessive amount of money for items that the residents did not request or consent to purchasing, such as, numerous amounts of clothing items, personal hygiene items, such as hair shampoo, conditioner,… …
F571
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Every F571 citation surveyors wrote nationally that year.
Distinct nursing homes with at least one F571 finding.
The harm level
How severely F571 is cited
0.0% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D3172.1% | E1023.3% | F24.7% |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
What an F571 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to use resident's insurance policy money for short stay rehabilitation services and instead used personal income without approval and failed to refund resident within 30 days of discharge until family persisted for one (R7) of 4 residents reviewed for admissions in the sample of 9 residents. This failure resulted in financial hardship for R7 who was maintaining an outside apartment and is on a fixed income. The findings include: R7 is a [AGE] year old, non-ambulatory patient who was admitted to the facility on [DATE] with [DIAGNOSES REDACTED]. R7 requires extensive to total assistance with transfers, eating, dressing and hygiene/bathing. R7 was incontinent of bowel and bladder. …
Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to ensure residents who received Medicaid (state benefit funds) were not charged for routine incontinence supplies for two (Resident #1 and Resident #2) of four residents reviewed. The findings include: Resident #1 Review of the Face Sheet revealed the facility admitted Resident #1 on 02/14/2025 with diagnoses that included epilepsy and who's financial class was listed as Medicaid. Review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/21/2026 revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 15, which revealed the resident was cognitively intact. …
Based on interviews with staff, the responsible party, and record review, the facility failed to remove physical therapy and room and board charges after an appeal to the Notice of Medicare Non-Coverage (NOMNC) was granted. Resident #149 received a bill from the facility for $1375.00 accrued during a Medicare covered stay at the facility. This occurred for 1 of 3 sampled residents reviewed for NOMNC (Resident #149). The findings included: Resident #149 was admitted to the facility on [DATE]. An admission Minimum Data Set assessment dated [DATE] assessed Resident #149 with severely impaired cognition. Medical record review for Resident #149 revealed a family member recorded as responsible party (RP). …
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