Williamsville Suburban, L L C

In the surveyor’s words

From the most serious findings on record at Williamsville Suburban, L L C, in the surveyor’s own words.

• Actual harm, isolatedF600Feb 9, 2024

  Based on observation, interview, and record review conducted during an Abbreviated survey (Complaint #NY00331630), the facility did not ensure residents had the right to be free from physical abuse for one (Resident #1) of three residents reviewed. Specifically, on 1/16/2024 resident to resident physical abuse occurred between Resident #1 and Resident #2. Resident #2 grabbed Resident #1's arm and aggressively threw Resident #1 down to the floor. Resident #1 experienced pain; sustained a compression fracture (small breaks in the spine) of T2 (the upper aspect of thoracic region (middle section of spine) and fractures (break) of the left elbow and hip. Resident #1 was subsequently transferred to the hospital. […]

• Actual harm, isolatedF756Oct 5, 2021

  Based on record review and interview conducted during a Complaint Investigation (Complaint #NY 965) completed during an Abbreviated survey on 10/5/21, the facility failed to ensure that the drug regimen of each resident was reviewed at least once a month by a licensed pharmacist and that the pharmacist reported irregularities to the attending physician and the facility's medical director and director of nursing, and these reports must be acted upon. for one (Resident #1) of three residents reviewed. […]

• No harm, potential for more than minimal, widespreadF804Dec 22, 2025

  Based on observation, interview, and record review conducted during complaint investigations (2657322, 26853730) the facility did not ensure that food and drink was palatable, attractive and served at an appetizing temperature for two (2) (North and South) of two (2) buildings and at optimal temperatures for one (1) (second floor South) of one (1) test tray. Specifically, during the lunch meal, food and beverages were served at suboptimal temperatures and were not palatable. Residents #3, #4, #6, #7, #11, #13, and #17 were involved. […]

• No harm, potential for more than minimal, widespreadF812Dec 22, 2025

  Based on observation, interview, and record review during an Abbreviated survey (Complaint #2637850) the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This affected the Main Kitchen and two (2) (Second Floor and Third Floor) of two (2) unit nourishment refrigerators in the South Building and the Main Kitchen and four (4) (A Wing, B Wing, C Wing, and D Wing) of four (4) unit nourishment refrigerators in the North Building. […]

• No harm, potential for more than minimal, widespreadF725Oct 28, 2024

  Based on interview, observation and record review conducted during a Complaint investigation (Complaint #NY00353284, #NY00329150) during the standard survey completed on 10/28/24, the facility did not ensure that there was sufficient nursing staff on a 24-hour basis to provide care for all residents. Specifically, one of one facility reviewed for sufficient staffing the facility did not meet their assessed minimum staffing levels for Certified Nurse Aides on 8/24/2024, 9/8/2024, 9/16/2024, 9/22/24, 10/5/2024, 10/6/2024, and 10/20/2024 to meet the needs of the residents. […]