Lilac Manor Rehabilitation and Nursing Center

In the surveyor’s words

From the most serious findings on record at Lilac Manor Rehabilitation and Nursing Center, in the surveyor’s own words.

• Immediate jeopardy, patternF578Sep 18, 2021

  Based on observation, interviews, and record reviews conducted during an Abbreviated Survey (#NY 267) completed on [DATE], the facility failed to ensure that residents had the right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advanced directive for 14 (Residents #1, #2, #3, #4, #5, #6, #8, #9, #10, #11, #12, #13,#14, and #15) of 97 residents reviewed. Specifically, Resident #1 was admitted [DATE] and had Full Code wishes via a Medical Orders for Life Sustaining Treatment (MOLST). The resident changed their wishes to (Do Not Resuscitate) DNR (via a new MOLST) on [DATE], was hospitalized on [DATE] and returned to the facility on [DATE] maintaining their DNR wishes. […]

• No harm, potential for more than minimal, patternF677Aug 13, 2026

  Based on observations, interviews, and record review conducted during the Recertification Survey, the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good personal hygiene and grooming for three of seven residents reviewed (Residents #40, #53, and #120). Specifically, Residents #40 and #53 required staff assistance with hand hygiene and nail care and were repeatedly observed with dark debris under their fingernails, including while eating meals, without staff providing needed hand hygiene. […]

• No harm, potential for more than minimal, patternF584May 15, 2026

  Based on observations, interviews, and record review, the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior, for two (2) of three (3) resident rooms (Rooms #215 and #524). Specifically, there were multiple ceiling tiles with stains, cracks, and bowing (drooping or curving downward) observed in room [ROOM NUMBER] (Resident #4's room) and multiple ceiling tiles with stains in room [ROOM NUMBER]. The findings include:The facility's Maintenance Service policy dated April 2025 included the Maintenance Department was responsible for maintaining the building in compliance with current federal, state, and local laws, regulations and guidelines; and maintaining the building in good repair.During an observation on… […]

• No harm, potential for more than minimal, patternF925May 15, 2026

  Based on observations, interviews, and record review, the facility failed to ensure an effective pest control program for three (3) (Second Floor, Third Floor, and Fifth Floor) of six (6) resident use floors. Specifically, mouse droppings and pest harborage (any condition, location, or physical environment that provides shelter, protection, or breeding grounds for pests) areas were observed on the Second, Third, and Fifth floors, and Resident #1 stated they had seen a mouse in their room.The findings include:The facility's Pest Control Policy, dated April 2025, included the facility shall maintain an effective pest control program to ensure the building is kept free of insects and rodents.During an observation on 05/13/2026 at 3:31 PM, there were mouse droppings on the floor on both sides… […]

• No harm, potential for more than minimal, patternF584Jun 6, 2024

  Based on observations, interviews, and record review conducted during the Recertification Survey and Complaint Investigations (NY00327022, NY00323935, NY00343607) it was determined that for five (1st, 2nd, 3rd, 4th, and 5th floors) of five occupied resident-use floors and one of one basement, the facility did not provide housekeeping or maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. Specifically, hot water was not maintained above 90 degrees Fahrenheit ( F), floors, walls, and ceilings were dirty and/or in disrepair, bathrooms and shower rooms were dirty and in disrepair, ventilation exhaust units in bathrooms, showers, and soiled utility rooms were not functioning resulting in foul odors, ice machines were dirty, ready stand lifts were dirty,… […]