Richmond Center for Rehabilitation and Specialty H

In the surveyor’s words

From the most serious findings on record at Richmond Center for Rehabilitation and Specialty H, in the surveyor’s own words.

• Immediate jeopardy, patternF600Jan 18, 2022

  Based on observation, interviews, and record review conducted during an abbreviated and partial extended survey (Complaint # NY 393 and NY 059) from 01/12/2022 to 01/18/2022, the facility failed to protect residents from abuse, neglect, misappropriation of resident property, and exploitation. This was evident in 3 out of 12 residents sampled (Resident #1, #2, & #3). Specifically, on 11/07/2021 Resident #3 punched Resident #2. During the facility investigation, Resident #3 stated that he/she punched Resident #2 because Resident #2 was talking about the sexual activity that Resident #2 had with Resident #3. Resident #2 and Resident #3 were deemed by the psychiatrist to lack the capacity to make decisions regarding sexual activity. […]

• No harm, potential for more than minimal, widespreadF812Aug 21, 2023

  Based on observations, interviews, and record review conducted during the Recertification survey from 8/14/2023 to 8/21/2023, the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety. This was evident during kitchen observation. Specifically, the facility did not ensure that cold foods were stored at a temperature of 41 degrees Fahrenheit (F) and below, and the refrigerator temperature was not maintained at 41 F and below. The findings are: The facility policy titled Food Safety and Handling dated 9/2021 documented the food will be stored, prepared, handled, and served so that the risk of foodborne illness is minimized. […]

• No harm, potential for more than minimal, widespreadF814Aug 21, 2023

  Based on observation, interviews, and record review conducted during the Recertification survey from 8/14/2023 to 8/21/2023, the facility did not ensure garbage and refuse were disposed of properly. This was evident during kitchen observation. Specifically, the garbage compactor was observed without a lid or door to prevent the harboring and feeding of flies. The findings are: The facility policy titled Garbage and Rubbish Disposal dated 1/2023 documented outside dumpsters provided by garbage pick-up services will be kept closed and free of surrounding litter. During a kitchen observation on 8/17/2023 at 9:25 AM, the garbage compactor located outside of the facility did not have a lid or door, was filled with garbage, and had multiple flies surrounding the pile of garbage. […]

• No harm, potential for more than minimal, patternF908Dec 18, 2025

  Based on observation, record review and interviews the facility did not ensure a building elevator was maintained in a safe working condition. This was observed in 1 (Elevator #4) of 4 facility elevators. Specifically, residents and staff complained Elevator #4 was not in good working condition, and on 12/12/2025 at 12:28 PM, a staff was stuck inside Elevator #4 and was not able to get out of the elevator until staff came to assist them The findings are:The facility policy and procedure titled 'Maintenance Services' dated 5/28/2025 documented the facility provides maintenance service to the facility, grounds and equipment.Review of multiple 'Completed Service Ticket' from the elevator vendor revealed that service calls were made on 07/02/2025, 07/23/2025, 08/11/2025, 08/17/2025,… […]

• No harm, potential for more than minimal, patternF576Aug 21, 2023

  Based on interviews and record review conducted during the Recertification survey from 8/14/23 to 8/21/23, the facility did not ensure residents' right to communicate with individuals and entities external to the facility. This was evident for 11 of 11 attendees of the Resident Council meeting. Specifically, the facility did not have a system in place for residents to receive and send mail on Saturdays. The findings are: The facility's policy titled Resident Mail revised 09/2021 documented all resident mail/packages need to be delivered daily, including Saturdays. On 08/16/23 at 11:00 AM, a Resident Council meeting was held with 11 residents of the facility. […]