Based on observations, record review, and interviews conducted during the onsite visit for Complaint NY00384702, it was determined that the facility failed to maintain safe and comfortable temperature levels. This was evident on four (4) of four (4) resident floors, where 55 out of 55 rooms sampled had temperatures above the Federal and State requirements in accordance with 42 CFR Part 483 and 10 NYCRR: 415.29. Specifically, room [ROOM NUMBER] was 105 degrees Fahrenheit, room [ROOM NUMBER] was 102 degrees Fahrenheit, and Resident #1 room [ROOM NUMBER] temperature reading was 96 degrees Fahrenheit. Three (3) complaints were submitted to the State Agency regarding high temperatures throughout the facility from 06/24/2025 through 06/25/2025, stating all residents were affected. …
F584 citations in New York
Safe, clean, homelike environment · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F584 more often than its own record predicts
1.71 times the share F584 takes of citations nationally.
Of every deficiency written in New York in 2025, this is the portion that was F584.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F584 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, interviews, and record review conducted during survey, the facility failed to provide a safe, clean, comfortable, and homelike environment for one (Unit 2) of three resident units. Specifically, fecal matter (stool) and contaminated washcloths were observed on the floor within the shared resident shower room.The findings include:The facility policy and procedure titled Cleaning Guideline: Maintaining a Safe, Clean, Comfortable and Home-Like Environment, reviewed 06/03/2026, documented the facility would ensure that all residents were provided with a safe, clean, comfortable, home-like environments in accordance with regulations while promoting dignity. …
Based on observation, interview and record the facility did not provide a safe, clean, comfortable and homelike environment for two (2) (3 East and 4 West) of six (6) shower rooms. Specifically, the 3 East and 4 [NAME] shower rooms had issues that involved dirty floors and drains, and standing water on multiple days. Additionally, there were unlabeled personal care items were stored on the shelf in the 4 [NAME] shower room. Resident #223 was involved.The findings are: The procedure titled Cleaning Schedules: Housekeeping dated 04-16 documented a cleaning schedule is followed to control the spread of infection. Shower rooms were to be cleaned daily following the specific infection control directives, and the shower room walls were to be cleaned monthly. …
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2023 | 4.06% | 1.82× |
| 2024 | 3.40% | 1.59× |
| 2025 | 3.59% | 1.71× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
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