Safe, clean, homelike environment · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F584 in North Carolina. Pick another state for the same tag.
Against expectation — 2025
North Carolina cites F584 less often than its own record predicts
Versus expected share0.92×
0.92 times the national share — cited less often here than elsewhere.
Share of North Carolina citations1.93%
Of every deficiency written in North Carolina in 2025, this is the portion that was F584.
North Carolina1.93%
National2.10%
Share of all citations that were F584.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F584 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedAugust 27, 2026
Based on observations, resident and staff interviews, the facility failed to maintain a clean floor in a resident's room for 1 of 8 residents (Resident #7) reviewed for environment. Findings included:An observation on 8/24/26 at 12:00 PM of Resident #7's floor revealed a sticky substance on the floor throughout the room.Additional observations of Resident #7's room on 8/24/26 at 2:08 PM and 8/25/26 at 3:31 PM revealed a sticky substance on the floor throughout the room.An observation and interview with Resident #7 were conducted on 8/26/26 at 9:45 AM and revealed a sticky substance on the floor throughout the room. Resident #7 stated she did not stick to the floor when she exited the room. …
B · No harm, potential for minimal, patternJune 24, 2026
Based on observations and staff interviews the facility failed to ensure a resident room was in good repair for 4 of 6 residents (Resident #35, #30, #76, and #77) observed for a safe, clean and homelike environment. Findings included:An initial observation was conducted of 500 hall on 06/21/26 from 10:29 AM through 10:45 AM. The following observations were made: a. The wall visible upon walking into Resident #77's room (the wall straight in front of door that included the window) where the wall and ceiling met had a noted gap measuring approximately 1/4 inch wide and approximately 7 to 8 inches in length from the right corner of the wall. The area to the right and left of the gap had a white substance between the ceiling and top of drywall. …
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