Based on observations, resident interviews, records reviewed (RR), and review of facility policy, it was determined that the facility failed to maintain resident rooms within acceptable temperature ( 69.8 grade ( ) Fahrenheit (F) and 75.2 F) and humidity parameters between 30 percent (%) and 60 % to provide a comfortable environment for 9 out of 11 residents interviewed (R.R #21, # 28, #29, #30, #31, #32, #34, #35 and #36).Findings include: During resident interviews and environmental observations conducted on 05/20/2026 between 9:00 AM to 12:00 PM, it was identified concerns related to the facility's ability to provide a comfortable environment. …
F584 citations in Puerto Rico
Safe, clean, homelike environment · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Puerto Rico cites F584 more often than its own record predicts
4.76 times the share F584 takes of citations nationally.
Of every deficiency written in Puerto Rico in 2025, this is the portion that was F584.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Puerto Rico surveyors wrote
F584 findings written in Puerto Rico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations of the physical environment, review of policies procedures and facility staff interview performed on 04/22/2024 through 04/23/2024 to from 8:00 AM through 5:30 PM, it was determined that the facility failed to promote the resident right to receive services in a safe, clean, comfortable, and homelike environment. This deficient practice had the potential to affect 18 out of 18 residents receiving services. Findings include: 1. During observational tour at approximately 10:50 AM of April 22, 2024, it was observed that the weight in the shower area had rust in the base and other parts. 2. During observational tour at approximately 11:00 AM of April 22, 2024, it was observed that the wheelchair weight in the Recreational Therapy was found with excessive dust. 3. …
The short window
Recent years
| Year | Share of Puerto Rico citations | vs expected |
|---|---|---|
| 2023 | 8.33% | 3.73× |
| 2024 | 3.52% | 1.65× |
| 2025 | 10.00% | 4.76× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Puerto Rico surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction