Based on observation, interview, and review, the facility failed to provide comfortable and safe temperature levels over several weeks in the main lobby and resident rooms in a facility initially certified in 2003. (Resident identifiers are #1, #2, #3, and #4).Findings include:Observation on 8/26/26 at approximately 11:30 a.m. of the lobby revealed a large portable air conditioner unit powered on. The temperature was set at 64 degrees Fahrenheit and the air conditioning unit indicted the in the room was 75 degrees Fahrenheit. The air was damp and humid, with a noticeable musty odor. The lights were dimmed low and it appeared dark. There were four residents in wheelchairs watching television.Interview on 8/26/26 at approximately 11:50 a.m. …
F584 citations in New Hampshire
Safe, clean, homelike environment · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New Hampshire cites F584 less often than its own record predicts
0.34 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Hampshire in 2025, this is the portion that was F584.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Hampshire surveyors wrote
F584 findings written in New Hampshire, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and interview it was determined that the facility failed to ensure a homelike environment in 5 of 46 resident rooms. Findings include: Observation on 6/8/23 at 11:45 a.m. during facility tour with Staff D (Maintenance Director) revealed the following environmental findings: Resident room [ROOM NUMBER] had a chipped corner wall on the lower half of the sink station exposing a metal edge approximately 1 foot in length. The bathroom had missing base cove along the wall approximately 3 feet in length exposing sheet rock, a water stained ceiling tile over the toilet, and a cracked light fixture cover approximately 1 foot in length. …
The short window
Recent years
| Year | Share of New Hampshire citations | vs expected |
|---|---|---|
| 2023 | 1.64% | 0.73× |
| 2024 | 0.30% | 0.14× |
| 2025 | 0.72% | 0.34× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New Hampshire surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction