Deficiency Index

The Virginia Home

Richmond, Virginia · CCN 49E084

11 surveys since 2011, 3 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
71
Surveys
11
Harm or worse
3
Immediate jeopardy
0
The record, 2011–2023
’11’15’20’23
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file8/11

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
130
Ownership
Non profit - Corporation
Chain
Independent
County
Richmond City
Medicare-certified since
1974

CMS ratings

Overall
3
Health inspection
2
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=9, floor 20).

Last survey on record

Jul 19, 2023

1,209 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.674.03
Registered-nurse hours per resident day0.43—
Annual nurse turnover16.5%39.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG214.3%H—I—
No harm, potential for more than minimalD642.9%E642.9%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 14 of the 71 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6231×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F6561×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at The Virginia Home, in the surveyor’s own words.

  • Actual harm, isolatedF600Jul 19, 2023

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to protect three of 31 residents in the survey sample from abuse (Residents #60, #50 and #35), which resulted in harm cited at past non-compliance. The findings include: 1. The facility failed to protect Resident #60 from sexual abuse from CNA (certified nursing assistant) #5. A review of the facility synopsis of event dated 4/10/23 revealed Incident Type: allegation of abuse/mistreatment. Resident #60 reported an incident to the nursing supervisor. […]

  • Actual harm, isolatedF689Jul 19, 2023

    Based on resident interview, staff interview, facility document review and clinical record review, the facility staff failed to prevent accidents that resulted in fractured bones for two of 31 residents in the survey sample, Residents #43 and #71. This was cited at harm past non-compliance. The findings include: 1. For Resident #43 (R43), the facility staff failed to transfer the resident with a Hoyer mechanical lift, per the resident's plan of care. This resulted in a fall and R43 sustained a fractured clavicle. R43's comprehensive care plan dated 7/31/17 documented, (R43) requires assistance with ADL (activities of daily living) tasks r/t (related to) Dx (diagnoses): Cerebral Palsy, Spasticity and Mood Disorder. Approaches/Tasks: FULL MECHANICAL LIFT-Hoyer Lift for all transfers. […]

  • No harm, potential for more than minimal, patternF756Jul 19, 2023

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to completely develop a policy for the monthly drug regimen reviews with times frames for the different steps in the process, including identifying an irregularity that requires urgent actions to protect the resident for five residents reviewed for medications, (Residents #18, #38, #43, #83 and #109), in the survey sample of 31 residents. The findings include: The facility, Consultant Pharmacist policy failed to include any documentation regarding the timeframe that a pharmacy recommendation is required to be provided to the physician and acted upon by the physician. […]

  • No harm, potential for more than minimal, patternF757Jul 19, 2023

    Based on staff interview and clinical record review, the facility staff failed to ensure one of 31 residents in the survey sample was free from an unnecessary medication; Resident #38. The findings include: For Resident #38 (R38), the facility staff failed to monitor the resident for side effects (bleeding) from the anticoagulant (blood thinning) medication Eliquis (1). A review of R38's clinical record revealed a physician's order dated 11/3/20 for Eliquis five milligrams by mouth two times a day for pulmonary embolism. A review of R38's MARs (medication administration records) for May 2023 through July 2023 revealed the resident was administered Eliquis five milligrams two times each day. […]

  • No harm, potential for more than minimal, patternF812Feb 3, 2022

    Based on observation, staff interview, and facility document review it was determined facility staff failed to store and prepare food in a sanitary manner. The facility staff failed to ensure a table-top and floor mixer that were ready for use, were cleaned and free from food debris. The facility staff failed to maintain a 30 inch fan blowing on clean dishes and cups, located in the clean dish area of the kitchen, clean and free of dust. The facility staff failed to ensure a gallon container of apple cider dressing with an open date of [DATE] was available for use. The findings include: On [DATE] at approximately 11:20 a.m., an observation of the facility's kitchen was conducted with OSM [other staff member] # 1, nutritional service director, with the following concerns: 1. […]

Read 20 findings in full →The most serious and the most recent: 20 of 71 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 19, 2023Standard and complaint8 findings · 2 harm
  • Feb 3, 2022Standard1 finding
  • Feb 20, 2020Standard5 findings
  • Nov 29, 2018Standard6 findings
  • Oct 19, 2017Standard6 findings
  • Oct 6, 2016Standard4 findings
  • Nov 5, 2015Standard22 findings
  • Dec 11, 2014Standard7 findings
Show the 3 earlier surveys
  • Mar 7, 2014Standard4 findings · 1 harm
  • Jan 25, 2013—3 findings
  • Jan 21, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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