Star City Rehabilitation and Nursing
Roanoke, Virginia · CCN 495427
3 surveys since 2024, and no finding has been recorded at harm level.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 31
- Surveys
- 3
- Harm or worse
- 0
- Immediate jeopardy
- 0
No finding on record has been cited at harm level or above.
Across 3 surveys carrying at least one finding.
The facility
- Certified beds
- 116
- Ownership
- For profit - Corporation
- Chain
- EASTERN HEALTHCARE GROUP
- County
- Roanoke City
- Medicare-certified since
- 2021
CMS ratings
- Overall
- 2
- Health inspection
- 3
- Staffing
- 1
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 77 for-profit facilities of 100–127 beds in Virginia.
Last survey on record
Feb 18, 2025
629 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.72 | 3.30 |
| Registered-nurse hours per resident day | 0.19 | — |
| Annual nurse turnover | 68.3% | 53.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1858.1% | E1341.9% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6572×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F6842×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6862×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F8032×
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
In the surveyor’s words
From the most serious findings on record at Star City Rehabilitation and Nursing, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF800Feb 18, 2025
Based on observation, resident interview, staff interview, and facility document review, the facility staff failed to meet the daily nutritional and dietary needs of all residents that receive nutrition by oral means. The findings included: 1.The facility staff failed to meet the daily nutritional and dietary needs of all residents that receive nutrition by oral means as evidenced by providing only two meals on 11/30/24 and failed to develop a contingency plan in the event that food service to residents is disrupted. A review of facility mealtimes indicated that breakfast is served at 7:30 AM, lunch is served at 11:30 AM and dinner is served at 4:30 PM. […]
- No harm, potential for more than minimal, patternF802Feb 18, 2025
Based on observations, interviews, and facility document review, the facility staff failed to employ dietary staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition services of the facility. The findings included: The facility staff failed to provide orientation to dietary employees and failed to implement dietary employee competency training to provide appropriate competencies and skills sets to safely and effectively carry out the meal preparation and other food and nutrition services of the facility. […]
- No harm, potential for more than minimal, patternF803Feb 18, 2025
Based on interviews and facility document review, facility staff failed to follow the facility menus to meet the daily nutritional and dietary needs of all residents that receive nutrition by oral means. The findings included: The facility staff failed to follow the facility menus to meet the daily nutritional and dietary needs of all residents that receive nutrition by oral means as evidenced by not following the planned facility menus on 11/30/24 and only providing two (2) meals to all residents who receive nutrition by oral means on 11/30/24. A review of facility mealtimes indicated that breakfast is served at 7:30 AM, lunch is served at 11:30 AM and dinner is served at 4:30 PM. […]
- No harm, potential for more than minimal, patternF809Feb 18, 2025
Based on observation, staff interview, and facility document review, the facility staff failed to provide nourishing snacks to residents that receive snacks by oral means that wish to eat at non-traditional times. The findings included: The facility staff failed to provide snacks to residents that receive snacks by oral means that wish to eat at non-traditional times as evidenced by failing to have snacks ready and available. On 2/13/25 at 12:55 PM, surveyor spoke with dietary manager-other staff #4 (OS#4) about the locations of the unit pantries. […]
- No harm, potential for more than minimal, patternF812Feb 18, 2025
Based on observations, staff interviews, and facility document review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The findings included: The facility staff failed to discard out of date perishable food items, failed to date and label perishable food items, failed to maintain clean dietary equipment, failed to utilize beard restraints for dietary personnel, and stored clean pans and bowls together wet. On 2/13/25 at 10:35 AM, surveyor entered facility kitchen for initial tour with dietary manager-other staff # 4 (OS#4), who stated it was his fourth day on the job. […]
Read 20 findings in full →The most serious and the most recent: 20 of 31 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 18, 2025Complaint15 findings
- Nov 8, 2024Complaint7 findings
- Feb 14, 2024Standard9 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Deep Creek Health & RehabilitationChesapeakeno harm findings
- Bowling Green Health & Rehabilitation CenterBowling Green1 harm finding
- Gainesville Health and Rehab CenterGainesvilleno harm findings
- Springtree Healthcare & Rehab CenterRoanokeno harm findings
- Manassas Health and Rehab CenterManassas2 harm findings
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction