Springtree Healthcare & Rehab Center
Roanoke, Virginia · CCN 495378
17 surveys since 2011. The first finding at harm level was recorded in 2019.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 91
- Surveys
- 17
- Harm or worse
- 1
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 120
- Ownership
- For profit - Corporation
- Chain
- LIFEWORKS REHAB
- County
- Roanoke City
- Medicare-certified since
- 2004
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 1
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 77 for-profit facilities of 100–127 beds in Virginia.
Last survey on record
Mar 11, 2026
243 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.68 | 3.30 |
| Registered-nurse hours per resident day | 0.38 | — |
| Annual nurse turnover | 47.6% | 53.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D3690.0% | E410.0% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6563×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6843×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F6952×
Provide safe and appropriate respiratory care for a resident when needed.
- F7552×
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
In the surveyor’s words
From the most serious findings on record at Springtree Healthcare & Rehab Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF761May 23, 2024
Based on observation and staff interview, the facility staff failed to ensure safe and secure storage of medications and/or blood collection tubes for 3 of 6 medication carts (200 Hall, 400 Hall, and 500 Hall) and 1 of 2 medication storage rooms (Unit 2). The findings included: 1. The 500 Hall medication cart contained three used insulin pens which were not labeled with a resident's name or date of opening. The 400 Hall medication cart contained an insulin pen without a clearly identifiable resident name, an expired box of Levothyroxine 75 mg tablets, and a half full vial of Insulin Glargine with a dispense date of 2/14/24 and a beyond use date of 5/13/24. On 5/23/24 at 9:43 AM, surveyor observed Registered Nurse (RN) #3 drawing insulin out of an insulin pen into an insulin syringe. […]
- No harm, potential for more than minimal, patternF684Jun 9, 2023
Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide treatment and care in accordance with the comprehensive person-centered care plan and physician's orders for 8 of 34 residents in the survey sample, Resident #109, #113, #316, #317, #318, #167, #216, and #41. 1. For Resident #109, the facility staff failed to administer medications as ordered by the medical provider and failed to treat a wound to the chest for five days following admission. Resident #109's diagnosis list indicated diagnoses, which included, but not limited to Neuropathy, Muscle Weakness, Cardiogenic Shock, Laceration to Left Front Wall of Thorax, Pericardial Effusion, Cardiac Tamponade, Hypovolemic Shock, and Low Back Pain. […]
- No harm, potential for more than minimal, patternF727Jun 9, 2023
Based on staff interview, facility document review and CMS report the facility staff failed to ensure the services of a registered nurse for at least 8 consecutive hours per day on 6 dates in one fiscal quarter. The PBJ (payroll based journal) staffing data report for January 1-March 31 2022 listed 8 dates with no RN hours reported. The surveyor reviewed the daily staffing sheets for those dates with the director of nursing. On 2 of those dates, 2/6/22 and 2/26/22, a registered nurse supplied by an agency worked 7AM-7PM. On the remaining dates (1/29/22, 2/5/22, 2/19/22, 2/20/22, 3/5/22, and 3/19/22) no registered nurse worked in the facility. The administrator and director of nursing were made aware of the concern during a summary meeting on 6/8/23.
- No harm, potential for more than minimal, patternF812Jun 9, 2023
Based on observation and staff interview, the facility staff failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. The findings included: During a tour of the facility kitchen on [DATE] at 2:06 PM, the surveyor noted 4 containers of expired food in the walk- in cooler. The first container was a 5 pound container of sour cream with an expiration date of [DATE]. The clear plastic film covering the opening was intact indicating it had not been used. The second container was a 5 pound container of cottage cheese with an expiration date of [DATE]. The clear plastic film covering the opening was intact. The third container was a 5 pound container of cottage cheese with an expiration of [DATE]. The clear plastic film was intact. […]
- No harm, potential for more than minimal, isolatedF656Mar 11, 2026
Based on staff interview and clinical record review, the facility staff failed to follow the comprehensive person-centered care plan for one of four residents in the survey sample, resident #1.The findings include: For resident #1 the facility staff failed to follow the comprehensive care plan that stated the resident was to be fed by staff.Resident #1's diagnoses included but were not limited to dementia, dysphagia (difficulty swallowing), chronic obstructive pulmonary disease, diabetes, protein-calorie malnutrition, congestive heart disease, chronic kidney disease and gastroesophageal reflux disease.The annual minimum data set (MDS) assessment with an assessment reference date of 11/19/25 was reviewed. […]
Read 21 findings in full →The most serious and the most recent: 21 of 91 on record.
Every survey on record
FindingsAt actual harm or above
- Mar 11, 2026Complaint2 findings
- Aug 20, 2025Complaint2 findings
- May 23, 2024Standard and complaint13 findings
- Feb 22, 2024Complaint2 findings
- Jun 9, 2023Standard and complaint16 findings
- Oct 14, 2021Infection control2 findings
- Mar 25, 2021Infection control5 findings
- Aug 28, 2019Complaint2 findings
Show the 9 earlier surveys
- Jan 16, 2019Standard and complaint11 findings · 1 harm
- Sep 21, 2017Standard9 findings
- Oct 20, 2016Standard6 findings
- Nov 19, 2015Standard3 findings
- Jan 7, 2015Standard7 findings
- Jan 30, 2014—1 finding
- Jan 24, 2013—2 findings
- Feb 2, 2012—6 findings
- Mar 2, 2011—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Bowling Green Health & Rehabilitation CenterBowling Green1 harm finding
- Gainesville Health and Rehab CenterGainesvilleno harm findings
- Star City Rehabilitation and NursingRoanokeno harm findings
- Manassas Health and Rehab CenterManassas2 harm findings
- Windsor Grove Health and RehabilitationWindsorno harm findings
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction