Deficiency Index

Windsor Grove Health and Rehabilitation

Windsor, Virginia · CCN 495347

18 surveys since 2010, 15 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
171
Surveys
18
Harm or worse
15
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse15

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/18

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
114
Ownership
For profit - Corporation
Chain
AVARDIS HEALTH
County
Isle Of Wight
Medicare-certified since
2000

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 77 for-profit facilities of 100–127 beds in Virginia.

Last survey on record

May 1, 2025

557 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.713.30
Registered-nurse hours per resident day0.37—
Annual nurse turnover56.3%53.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD5182.3%E1016.1%F11.6%
No harm, potential for minimalA—B—C—
CMS’s current file: 62 of the 171 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6923×

    Provide enough food/fluids to maintain a resident's health.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Windsor Grove Health and Rehabilitation, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF725May 1, 2025

    Based on observations, interviews, and record reviews, the facility failed to ensure sufficient staffing to meet the needs of the 106 of 106 residents in the facility. The facility failed to ensure there was one nurse on each the Blue Unit and the Pink Unit during the night shift on 04/29/25 and failed to ensure enough staff to implement the care plan intervention of one-to-one supervision for five residents who required one-to-one-supervision. Findings include: 1. Review of a document provided by the Administrator on 04/30/25 revealed there were five residents (R35, R54, R55, R87, and R98) on the secure unit that required one-to-one supervision. a. […]

  • No harm, potential for more than minimal, patternF730May 1, 2025

    Based on interviews and record reviews, the facility failed to ensure Certified Nurse Aides (CNA) received performance reviews at least once every 12 months and regular in-service education based on the outcome of the reviews for four of five CNAs (CNA6, CNA9, CNA10, and CNA12) whose personnel files were reviewed. This had the potential to have a negative impact on resident care. Findings include: Review of CNA 6's personnel file revealed a start date of 02/02/23. There was no documented evidence in the personnel file that CNA6 had a performance evaluation or in-service education based on the outcome of the review. Review of CNA 9's personnel file revealed a start date of 08/01/22. […]

  • No harm, potential for more than minimal, patternF760May 1, 2025

    Based on observation, interview, clinical record review and facility documentation the facility staff failed to ensure Residents were free from significant medication errors for 2 Residents (#87 & #94) in a survey sample of 55 Residents. The findings included: 1. For Resident #87 the facility staff failed to ensure she received Risperdal Consta injections every 2 weeks as ordered by physician for Schizophrenia. Resident # 87 was admitted to the facility on [DATE] with diagnoses that included, but we're not limited to dementia, schizophrenia, anemia, hypertension, psychotic disorder with delusions due to unknown physiological condition, and cognitive communication deficit. […]

  • No harm, potential for more than minimal, patternF919Nov 14, 2024

    Based observation and Resident interviews the facility failed to ensure residents are adequately equipped to allow residents to call for staff through a communication system for 2 of 7 residents in the survey sample, R#6 and R#7. The findings include: 1. Resident #6 was admitted to the facility on [DATE] with a diagnosis of Obesity, Chronic Respiratory Failure, Chronic Constructive Pulmonary Disease, Anxiety Disease, Congestive Heart Failure, and Dependence for Supplemental Oxygen. Resident #6's Care Plan dated 10/07/2024 documented the resident as having Full Code Status, Resident #6 is at risk for fall related to Gait/Balance problems history of falls. […]

  • No harm, potential for more than minimal, patternF925Nov 14, 2024

    Based on observations and Residents interviews the facility fail to ensure a safe, comfortable, and homelike for 3 residents out of 7 in the survey sample: Resident #1, Resident #2, and Resident #3 environment . The findings include: 1. Resident #1 was admitted to the facility on [DATE] with a diagnosis of Diabetes, Encephalopathy, Hematuria, Schizoaffective Disorder, Anxiety, Depression, Muscle Weakness, and Insomnia. Resident #1's Care Plan dated 07/25/2024 documented the resident as being independent for meeting, emotional, physical, and social needs. Resident #1's Minimum Data Set (MDS) assessment dated [DATE], the resident was coded as having no Mood or Behavioral symptoms presence. […]

Read 32 findings in full →The most serious and the most recent: 32 of 171 on record.

Every survey on record

FindingsAt actual harm or above

  • May 1, 2025Standard20 findings
  • Nov 14, 2024Complaint5 findings
  • Mar 26, 2021Standard15 findings
  • Sep 17, 2019Complaint1 finding · 1 harm
  • Jun 27, 2019Standard and complaint22 findings
  • Feb 21, 2018Complaint2 findings
  • Dec 14, 2017Complaint6 findings
  • Oct 26, 2017Standard20 findings · 1 harm
Show the 10 earlier surveys
  • Oct 27, 2016Standard and complaint5 findings
  • Oct 23, 2015Standard and complaint20 findings · 6 harm
  • Jul 9, 2015Complaint4 findings · 1 harm
  • Dec 4, 2014Standard and complaint15 findings · 1 harm
  • Feb 7, 2014Standard5 findings
  • May 31, 2013—1 finding
  • Feb 22, 2013Complaint9 findings · 5 harm
  • Dec 14, 2012—10 findings
  • Nov 10, 2011—5 findings
  • Oct 29, 2010—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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