Deficiency Index

Deep Creek Health & Rehabilitation

Chesapeake, Virginia · CCN 495330

14 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
128
Surveys
14
Harm or worse
3
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
ARK POST ACUTE NETWORK
County
Chesapeake City
Medicare-certified since
1998

CMS ratings

Overall
3
Health inspection
3
Staffing
—
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 77 for-profit facilities of 100–127 beds in Virginia.

Last survey on record

Sep 19, 2025

416 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover65.9%53.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3660.0%E2135.0%F23.3%
No harm, potential for minimalA—B11.7%C—
CMS’s current file: 60 of the 128 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5823×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6222×

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  • F6232×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F6252×

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

In the surveyor’s words

From the most serious findings on record at Deep Creek Health & Rehabilitation, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Sep 19, 2025

    Based on interview and facility policy review, the facility failed to ensure an effective water management program was developed and implemented to prevent the growth of opportunistic waterborne pathogens, including Legionella, which had the potential to affect all residents residing in the facility. According to the Midnight Census report, dated 09/15/2025, the facility census was 89. Findings included:A facility policy titled, Legionella Water Management Program, revised 07/2017, revealed Our facility is committed to the prevention, detection, and control of water-borne contaminates, including Legionella. The policy also revealed a section titled, Policy Interpretation and Implementation that specified, 1. […]

  • No harm, potential for more than minimal, widespreadF925Sep 19, 2025

    Based on observation, interview, facility document review, and facility policy review, the facility failed to maintain an effective pest control program. Specifically, observations were made of pest activity on 2 of 2 units and in the conference room, kitchen, and communal bathroom. Findings included:A facility policy titled, “Pest Control,” revised 05/2008, revealed a section titled, “Policy Interpretation and Implementation” that specified, “This facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents.” The policy also indicated, “6. […]

  • No harm, potential for more than minimal, patternF689Sep 19, 2025

    Based on interview, record review, facility document review, and facility policy review, the facility failed to secure smoking materials to ensure resident safety in accordance with the facility's smoking policy for 1 (Residents #59) of 3 residents sampled for smoking. The facility also failed to ensure an assessment was conducted to determine if a resident could safely smoke independently for 1 (Resident #72) of 3 residents sampled for smoking and failed to conduct smoking safety assessments quarterly for 1 (Resident #66) of 3 residents sampled for smoking. Findings included:A facility policy titled Smoking Policy-Residents, revised 01/2020, indicated This facility shall establish and maintain safe resident smoking practices. […]

  • No harm, potential for more than minimal, patternF756Sep 19, 2025

    Based on interview, record review, and facility policy review, the facility failed to follow up on pharmacy recommendations for 2 (Residents #66 and Resident #98) of 5 residents reviewed for unnecessary medications. Findings included:A facility policy titled Medication Regimen Reviews, revised 05/2019 revealed a section titled Interpretation and Implementation that specified, 1. The Consultant Pharmacist performs a medication regimen review (MRR) for every resident in the facility receiving medication. 8. Within 24 hours of the MRR, the Consultant Pharmacist provides a written report to the Attending Physician for each resident identified as having a non-life-threatening medication irregularity. […]

  • No harm, potential for more than minimal, patternF835Sep 19, 2025

    Based on observation, interview, record review, and facility policy review, the facility's administration failed to require adherence to the facility's smoking policy or revise the policy to appropriately direct staff on ensuring residents' smoking safety. Interviews revealed the facility's prior administration directed staff that strict adherence to the supervision and smoking material storage aspects of the policy was no longer required; however, the policy was not revised accordingly. Additionally, administration failed to identify and address inconsistencies with adherence to the policy's requirement for quarterly smoking safety assessments. The failed practice affected 3 (Residents #59, #66, and #72) of 3 residents sampled for smoking. […]

Read 23 findings in full →The most serious and the most recent: 23 of 128 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 19, 2025Standard and complaint9 findings
  • Nov 16, 2023Complaint1 finding
  • Mar 22, 2023Complaint1 finding
  • Jul 22, 2021Standard17 findings
  • Jun 24, 2020Infection control1 finding
  • Nov 21, 2019Complaint2 findings
  • Apr 16, 2019Standard and complaint17 findings
  • Jul 27, 2017Standard16 findings
Show the 6 earlier surveys
  • Jun 27, 2016Standard and complaint22 findings · 1 harm
  • Sep 25, 2015Standard11 findings · 2 harm
  • Sep 12, 2014Standard and complaint15 findings
  • Aug 9, 2013—2 findings
  • Aug 30, 2012—3 findings
  • Jun 3, 2011—11 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction