Regalcare at Lowell

In the surveyor’s words

From the most serious findings on record at Regalcare at Lowell, in the surveyor’s own words.

• Immediate jeopardy, isolatedF689Mar 10, 2026

  Based on observations, record review and interviews, the facility failed to provide an environment free from accidents and hazards for two Residents (#9 and #39) out of a total sample of 25 residents. Specifically,1. For Resident #9, the facility failed to identify Resident #9's needs to receive 1:1 supervision with meals upon admission, and while eating unsupervised in his/her room, the Resident choked and required the Heimlich maneuver to be administered by facility staff. The Resident was subsequently transferred to the hospital, admitted to the intensive care unit, intubated and required a bronchial scope to remove a piece of chicken from his/her bronchial tube (the main airway leading to the lung), placing the resident at the likelihood of serious harm or death.2. […]

• Immediate jeopardy, isolatedF740Mar 31, 2025

  Based on record review and interview, the facility failed to maintain the highest practicable physical, mental, and psychosocial well-being for one Resident (#7) with a history of suicidal ideation (SI) and depression, out of a total sample of 28 residents. Specifically, Resident #7 was not provided with appropriate behavioral health services following verbalization of SI and attempted to kill him/herself at the facility by ingesting nail polish remover. Findings include: Review of the facility policy titled Behavior Management, dated ,d+[DATE], indicated the following: - The facility will provide and residents will receive behavioral health services as needed to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive… […]

• Immediate jeopardy, isolatedF742Mar 31, 2025

  Based on record review and interview, the facility failed to provide the appropriate treatment and services for one Resident (#7), with a known history of depression and suicidal ideation out of a total sample of 28 residents. Specifically, for Resident #7, the facility failed to implement and update the plan of care, resulting in an attempted suicide after the vocalization of suicidal ideation (SI). Findings include: Review of the facility policy titled Behavior Management, dated ,d+[DATE], indicated the following: -The facility will provide and residents will receive behavioral health services as needed to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive assessment and plan of care. […]

• Actual harm, isolatedF655Mar 6, 2023

  Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who had dementia, with a history of wandering and exit seeking, but whose nursing admission assessment related to his/her risk for elopement was left incomplete and unfinished, the Facility failed to ensure they developed and implemented a baseline care plan that at a minimum contained the necessary information for staff to properly care for him/her. On 02/22/23, Resident #1 left the Facility, unbeknownst to staff, and was found 0.4 miles away at his/her Family's residence by a Family Member. Resident #1 was noted to be bleeding from his/her head and left elbow, 911 was called, and he/she was transferred to the Hospital Emergency Department for evaluation. […]

• Actual harm, isolatedF689Mar 6, 2023

  Based on records reviewed, interviews, and observations, for one of three sampled residents, (Resident #1), had dementia, with a history of wandering and exit seeking behaviors, the Facility failed to ensure he/she was appropriately assessed by nursing for his/her risk of elopement to determine his/her needs related to preventative measures for safety, including the necessary level of staff supervision to maintain his/her safety in an effort to prevent an incident/accident (elopement) resulting in an injury, and failed to ensure alarmed doors were kept secured, with alarms systems sounding and functioning adequately. […]