Deficiency Index

Royal Norwell Nursing & Rehabilitation Center LLC

Norwell, Massachusetts · CCN 225482

17 surveys since 2012, 19 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
129
Surveys
17
Harm or worse
19
Immediate jeopardy
4
The record, 2012–2025
’12’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file12/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
86
Ownership
For profit - Limited Liability company
Chain
ROYAL HEALTH GROUP
County
Plymouth
Medicare-certified since
1990

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 49 for-profit facilities of 66–99 beds in Massachusetts.

Last survey on record

Nov 25, 2025

349 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.683.58
Registered-nurse hours per resident day0.90—
Annual nurse turnover53.8%39.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,868 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ24.5%K—L—
Actual harmG36.8%H12.3%I—
No harm, potential for more than minimalD1840.9%E1329.5%F613.6%
No harm, potential for minimalA—B12.3%C—
CMS’s current file: 44 of the 129 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6072×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6102×

    Respond appropriately to all alleged violations.

In the surveyor’s words

From the most serious findings on record at Royal Norwell Nursing & Rehabilitation Center LLC, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF658Sep 14, 2023

    Based on record review, document review, policy review, and interview, the facility failed to follow professional standards of practice in nursing for the care and monitoring of a peripherally inserted central catheter (PICC) and/or midline catheter. Specifically, the facility failed: 1. To obtain physician's orders and provide appropriate nursing interventions for 2 out of 2 PICC lines and 2 out of 2 midline catheter devices for one Resident (#20), out of a total sample of three residents with peripheral lines in place during the timeframe of 10/10/22 through 11/3/22. […]

  • Immediate jeopardy, isolatedF694Sep 14, 2023

    Based on observation, record review, policy review, and interview, the facility failed to ensure the proper care and treatment of a peripherally inserted central catheter (PICC) and/or midline catheter device in accordance with the facility policy/protocols. Specifically, the facility failed: 1. For one Resident (#20), who had a history of chronic embolism and thrombosis (formation of a blood clot within blood vessels or arteries limiting the natural flow of blood), out of a total sample of three residents with peripheral lines in place, to ensure physician's orders were in place and implemented for the care and treatment of two out of two midline catheters and two out of two PICCs to include monitoring for signs and symptoms of intravenous (IV) related complications, catheter lumen… […]

  • Actual harm, patternF726Sep 14, 2023

    Based on observation, record review, and interview, the facility failed to ensure licensed nursing staff had the appropriate competencies and skill set for providing the necessary care and treatment for residents with a peripherally inserted central catheter (PICC- long, thin tube inserted through a vein in your arm and passed through to the larger veins near your heart that delivers fluids and/or medications) and/or midline catheter (thin, soft tube that is placed into a vein at the level of the armpit that delivers fluids and/or medications directly into the vein) device per facility policy and acceptable standards of practice and to ensure nursing practice by nursing students and their supervising nurse were adhered to for the administration of medications. […]

  • Actual harm, isolatedF656Jan 6, 2025

    Based on records reviewed and interviews for one of three sampled residents (Resident #3), whose care plan indicated he/she required a Hoyer lift (mechanical mobility aid that supports a person's total body weight to allow movement from one surface to another safely) for transfer and Geri-sleeves (stocking like sleeve to protect fragile skin) to both upper extremities to minimize skin injury, the facility failed to ensure staff consistently implemented and followed interventions from his/her care plan, when on 12/07/24, Resident #3, was manually lifted and transferred from his/her bed into a wheelchair by Certified Nurse Aide (CNA) #2 and CNA #3 instead of utilizing the Hoyer lift, he/she also did not have the geri-sleeve on his/her right upper extremity, and as a result he/she sustained a… […]

  • Actual harm, isolatedF689Jan 6, 2025

    Based on records reviewed and interviews for two of three sampled residents (Resident #1 and #3), who both required a Hoyer Lift (mechanical mobility aid that supports a person's total body weight to allow movement from one surface to another safely) with the assistance of two staff members, the facility failed to ensure that necessary assistive devices were utilized properly and appropriately during transfers in order to maintain resident safety and prevent incidents/accidents resulting in injuries. […]

Read 33 findings in full →The most serious and the most recent: 33 of 129 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 25, 2025Standard3 findings
  • Jan 6, 2025Complaint2 findings · 2 harm
  • Oct 18, 2024Standard8 findings
  • Sep 14, 2023Standard31 findings · 4 harm
  • Jul 13, 2023Complaint1 finding
  • Jul 12, 2022Complaint1 finding
  • Apr 28, 2021Standard16 findings
  • Oct 8, 2019Standard13 findings
Show the 9 earlier surveys
  • Mar 19, 2019Complaint6 findings · 2 harm
  • Sep 21, 2018Standard11 findings
  • Sep 13, 2017Complaint2 findings · 2 harm
  • May 24, 2017Standard5 findings · 1 harm
  • Mar 9, 2017Complaint2 findings · 2 harm
  • Jul 19, 2016Standard16 findings · 5 harm
  • Jun 24, 2015Complaint1 finding
  • Jul 1, 2014Standard8 findings · 1 harm
  • Mar 22, 2012—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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