Deficiency Index

Lanessa Extended Care

Webster, Massachusetts · CCN 225395

28 surveys since 2012, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
169
Surveys
28
Harm or worse
13
Immediate jeopardy
0
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse13

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file19/28

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
96
Ownership
For profit - Corporation
Chain
ATHENA HEALTHCARE SYSTEMS
County
Worcester
Medicare-certified since
1990

CMS ratings

Overall
1
Health inspection
1
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 49 for-profit facilities of 66–99 beds in Massachusetts.

Last survey on record

Jul 7, 2026

125 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.063.58
Registered-nurse hours per resident day0.53—
Annual nurse turnover25.0%39.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$119,962 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG22.3%H11.2%I—
No harm, potential for more than minimalD4855.8%E2529.1%F67.0%
No harm, potential for minimalA—B22.3%C22.3%
CMS’s current file: 86 of the 169 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7254×

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at Lanessa Extended Care, in the surveyor’s own words.

  • Actual harm, patternF689Sep 7, 2022

    Based on observation, interview, record review and policy review, the facility failed to ensure that its staff maintained a hazard free environment for five Residents (#5, #55, #136, #19, and #25) out of a total of 19 sampled residents and in one out of two medication rooms, resulting in an injury for one Resident (#5). Specifically, For Resident #5 the facility failed to ensure that its staff performed neurological checks, completed a comprehensive fall investigation, and developed and implemented new fall interventions after an unwitnessed fall, resulting in a subsequent fall, a hospital admission and a diagnosed impacted proximal humerus (arm) fracture. 2) For Resident #55 and #136 the facility failed to ensure that its staff provided the required supervision with eating. […]

  • Actual harm, isolatedF693Nov 8, 2023

    Based on observations, interviews, record and policy reviews, the facility failed to ensure that one Resident (#79) of one applicable resident, in a total sample of 19 residents, who received enteral nutrition (method of delivering nutrition through the stomach or the small intestine) via a gastrostomy tube (G-tube: tube inserted through the abdomen into the stomach to provide nutrition) received care and services to prevent complications. Specifically, the facility failed to ensure that all pertinent Physician's orders were implemented relative to the G-tube, that fluids were administered and monitored to maintain acceptable parameters of hydration, resulting in clinical signs of dehydration and need for the administration of intravenous fluids (IV fluids: specially formulated liquids… […]

  • Actual harm, isolatedF657Sep 7, 2022

    Based on record review, observation and interview, the facility failed to ensure that its staff revised the care plan for one Resident (#5) out of 19 sampled residents after he/she sustained an unwitnessed fall on 8/29/22 and had a subsequent unwitnessed fall of similar circumstances on 8/31/22 that resulted in an impacted proximal humerus fracture [A proximal humerus fracture is a break of the upper part of the bone of the arm (humerus)]. Findings include: Resident #5 was admitted to the facility in November 2015, with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of a Minimum Data Set (MDS) assessment, dated 8/17/22, indicated Resident #5 had severe cognitive impairment as evidenced by a score of 8 out of 15 on the Brief Interview for Mental Status (BIMS). […]

  • Actual harm, isolatedF656Apr 14, 2022

    Based on observations, records reviewed, and interviews, for one of five sampled residents (Resident #5), the Facility failed to ensure nursing staff implemented and followed interventions indicated in his/her comprehensive plan of care when nursing staff failed to apply his/her Juzo wrap compression stockings (leg wraps used to treat swelling), which resulted in him/her experiencing pain in his/her legs that effected his/her ability to stand and walk. Findings include: The Facility's Policy, titled, Resident Assessment and Care Plan, dated, 4/2015, indicated, the Interdisciplinary Team would develop a comprehensive Care Plan for each resident that included measurable objectives and timelines to accommodate preferences, and special need identified in the resident assessment. […]

  • Actual harm, isolatedF684Apr 14, 2022

    Based on observations, records reviewed, and interviews, for four of five sampled residents, (Resident #1, #2, #3 and #5), the Facility failed to ensure treatments and services provided by nursing were conducted in accordance with professional standards of practice. 1) Resident #1, staff failed to notify his/her physician or nurse practitioner of blood laboratory work results, specifically International Ratio (INR), which is used to determine effectiveness of [MEDICATION(S)] (blood thinner) dosages, resulting in missed [MEDICATION(S)] doses and INR levels that were not within therapeutic range. […]

Read 33 findings in full →The most serious and the most recent: 33 of 169 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 7, 2026Complaint1 finding
  • May 8, 2026Standard14 findings
  • Jan 21, 2026Complaint1 finding
  • Jun 10, 2025Complaint2 findings
  • Feb 3, 2025Standard23 findings
  • Apr 3, 2024Complaint5 findings
  • Nov 8, 2023Standard15 findings · 1 harm
  • Sep 14, 2023Complaint1 finding
Show the 20 earlier surveys
  • Sep 7, 2022Standard24 findings · 2 harm
  • Jul 6, 2022Complaint1 finding
  • Apr 14, 2022Complaint7 findings · 3 harm
  • Apr 1, 2022Complaint1 finding
  • Mar 9, 2022Complaint2 findings
  • Jan 27, 2022Infection control3 findings
  • Sep 29, 2021Standard7 findings
  • Nov 24, 2020Infection control1 finding
  • Nov 19, 2020Infection control2 findings
  • Jul 28, 2020Infection control1 finding
  • May 10, 2019Complaint1 finding
  • Apr 25, 2019Standard11 findings
  • Feb 2, 2018Standard8 findings · 1 harm
  • Dec 28, 2016Standard7 findings
  • Mar 25, 2016Complaint10 findings · 3 harm
  • Sep 24, 2015Standard5 findings
  • May 21, 2015Complaint1 finding
  • Aug 7, 2014Standard8 findings · 1 harm
  • May 28, 2014Complaint4 findings · 2 harm
  • May 3, 2012—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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