Deficiency Index

Old Southwest Health and Rehabilitation

Roanoke, Virginia · CCN 495156

21 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
296
Surveys
21
Harm or worse
6
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worse6

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file15/21

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
130
Ownership
For profit - Limited Liability company
Chain
EASTERN HEALTHCARE GROUP
County
Roanoke City
Medicare-certified since
1985

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.

Last survey on record

Jul 16, 2024

846 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.473.34
Registered-nurse hours per resident day0.42—
Annual nurse turnover69.5%50.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$135,633 across 1 penalty
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG43.1%H—I—
No harm, potential for more than minimalD8162.8%E3829.5%F43.1%
No harm, potential for minimalA—B—C21.6%
CMS’s current file: 129 of the 296 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6845×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6895×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8425×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6574×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6584×

    Ensure services provided by the nursing facility meet professional standards of quality.

In the surveyor’s words

From the most serious findings on record at Old Southwest Health and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF760Mar 29, 2024

    Based on resident interview, staff interviews, clinical record review, and facility document review the facility staff failed to ensure 1 resident (Resident #9) was free of significant medication errors. For Resident #9, the significant medication error resulted in a transfer to a higher level of care for an anaphylactic reaction on two separate occasions, two months apart. The findings were: 1. For Resident #9, the facility staff applied Biofreeze gel (which contained aloe) instead of the ordered Voltaren ointment on two separate occasions, the first time in December 2023 and again in February 2024. Aloe was listed as one of Resident #9's allergies in the clinical record upon admission. […]

  • Actual harm, isolatedF867Mar 29, 2024

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure that their quality program implemented a corrective action plan following an initial medication error which resulted in a resident (Resident #9) requiring transfer and treatment at an acute care hospital. After the failure of the facility's quality program to adequately address the initial medication error, Resident #9 was subsequently provided the same incorrect medication which resulted in the resident again requiring transfer and treatment at an acute care hospital. […]

  • Actual harm, isolatedF689Aug 16, 2023

    Based on staff interview, resident interview, and clinical record review, the facility staff failed to provide supervision to ensure resident safety for 1 of 6 residents, Resident #1. The findings included: For Resident #1 the facility staff failed to provide supervision which resulted in the resident being admitted to the hospital for treatment of heat stroke. On the date of this incident ([DATE]), the National Weather Service for the area reported a high temperature of 97 degrees, with a heat advisory in effect. […]

  • Actual harm, isolatedF697Feb 11, 2022

    Based on staff interview, resident interview, clinical record review, facility document review, and during a medication pass and pour observation, the facility staff failed to provide adequate pain management for 1 of 16 residents, Resident #12, resulting in harm. Resident #12's pain medications [MEDICATION(S)] 10 mg and [MEDICATION(S)] 300 mg were not available for administration. The findings included: Resident #12's face sheet listed diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #12's most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 12/31/21 assigned the resident a BIMS (brief interview for mental status) score of 15 out of 15 in section C, cognitive patterns, indicating the resident was cognitively intact. […]

  • Actual harm, isolatedF686Aug 5, 2021

    Based on staff interview, clinical record review, and during the course of a complaint investigation, the facility staff failed to ensure residents with pressure ulcers receive necessary treatment and services to promote healing and prevent infection for 1 of 30 residents in the survey sample, Resident #108. The findings included: For Resident #108, the facility staff failed to treat an unstageable pressure area to the sacrum and deep tissue injuries to the right malleolus, right heel, and left heel: 1) Greers [NAME] ordered but records do not consistently demonstrate that it was applied. […]

Read 26 findings in full →The most serious and the most recent: 26 of 296 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 16, 2024Complaint24 findings
  • Mar 29, 2024Standard and complaint58 findings · 2 harm
  • Nov 1, 2023Complaint15 findings
  • Aug 16, 2023Complaint3 findings · 1 harm
  • Feb 23, 2023Complaint2 findings
  • Nov 7, 2022Complaint5 findings
  • Jul 19, 2022Standard14 findings
  • Apr 28, 2022Complaint2 findings
Show the 13 earlier surveys
  • Feb 11, 2022Infection control16 findings · 1 harm
  • Aug 5, 2021Standard24 findings · 1 harm
  • Oct 20, 2020Infection control3 findings
  • Aug 21, 2019Complaint9 findings
  • Apr 26, 2019Standard39 findings · 1 harm
  • Feb 15, 2018Standard11 findings
  • Jan 5, 2017Standard14 findings
  • Feb 24, 2016Standard and complaint7 findings
  • Feb 26, 2015Standard and complaint12 findings
  • Mar 27, 2014Standard9 findings
  • Apr 18, 2013—11 findings
  • Apr 26, 2012—14 findings
  • Mar 18, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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