Old Southwest Health and Rehabilitation
Roanoke, Virginia · CCN 495156
21 surveys since 2011. The first finding at harm level was recorded in 2019.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 296
- Surveys
- 21
- Harm or worse
- 6
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 130
- Ownership
- For profit - Limited Liability company
- Chain
- EASTERN HEALTHCARE GROUP
- County
- Roanoke City
- Medicare-certified since
- 1985
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 2
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.
Last survey on record
Jul 16, 2024
846 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.47 | 3.34 |
| Registered-nurse hours per resident day | 0.42 | — |
| Annual nurse turnover | 69.5% | 50.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $135,633 across 1 penalty
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G43.1% | H— | I— |
| No harm, potential for more than minimal | D8162.8% | E3829.5% | F43.1% |
| No harm, potential for minimal | A— | B— | C21.6% |
Most frequently cited here
In CMS’s current monthly file.
- F6845×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6895×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8425×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F6574×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F6584×
Ensure services provided by the nursing facility meet professional standards of quality.
In the surveyor’s words
From the most serious findings on record at Old Southwest Health and Rehabilitation, in the surveyor’s own words.
- Actual harm, isolatedF760Mar 29, 2024
Based on resident interview, staff interviews, clinical record review, and facility document review the facility staff failed to ensure 1 resident (Resident #9) was free of significant medication errors. For Resident #9, the significant medication error resulted in a transfer to a higher level of care for an anaphylactic reaction on two separate occasions, two months apart. The findings were: 1. For Resident #9, the facility staff applied Biofreeze gel (which contained aloe) instead of the ordered Voltaren ointment on two separate occasions, the first time in December 2023 and again in February 2024. Aloe was listed as one of Resident #9's allergies in the clinical record upon admission. […]
- Actual harm, isolatedF867Mar 29, 2024
Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure that their quality program implemented a corrective action plan following an initial medication error which resulted in a resident (Resident #9) requiring transfer and treatment at an acute care hospital. After the failure of the facility's quality program to adequately address the initial medication error, Resident #9 was subsequently provided the same incorrect medication which resulted in the resident again requiring transfer and treatment at an acute care hospital. […]
- Actual harm, isolatedF689Aug 16, 2023
Based on staff interview, resident interview, and clinical record review, the facility staff failed to provide supervision to ensure resident safety for 1 of 6 residents, Resident #1. The findings included: For Resident #1 the facility staff failed to provide supervision which resulted in the resident being admitted to the hospital for treatment of heat stroke. On the date of this incident ([DATE]), the National Weather Service for the area reported a high temperature of 97 degrees, with a heat advisory in effect. […]
- Actual harm, isolatedF697Feb 11, 2022
Based on staff interview, resident interview, clinical record review, facility document review, and during a medication pass and pour observation, the facility staff failed to provide adequate pain management for 1 of 16 residents, Resident #12, resulting in harm. Resident #12's pain medications [MEDICATION(S)] 10 mg and [MEDICATION(S)] 300 mg were not available for administration. The findings included: Resident #12's face sheet listed diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #12's most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 12/31/21 assigned the resident a BIMS (brief interview for mental status) score of 15 out of 15 in section C, cognitive patterns, indicating the resident was cognitively intact. […]
- Actual harm, isolatedF686Aug 5, 2021
Based on staff interview, clinical record review, and during the course of a complaint investigation, the facility staff failed to ensure residents with pressure ulcers receive necessary treatment and services to promote healing and prevent infection for 1 of 30 residents in the survey sample, Resident #108. The findings included: For Resident #108, the facility staff failed to treat an unstageable pressure area to the sacrum and deep tissue injuries to the right malleolus, right heel, and left heel: 1) Greers [NAME] ordered but records do not consistently demonstrate that it was applied. […]
Read 26 findings in full →The most serious and the most recent: 26 of 296 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 16, 2024Complaint24 findings
- Mar 29, 2024Standard and complaint58 findings · 2 harm
- Nov 1, 2023Complaint15 findings
- Aug 16, 2023Complaint3 findings · 1 harm
- Feb 23, 2023Complaint2 findings
- Nov 7, 2022Complaint5 findings
- Jul 19, 2022Standard14 findings
- Apr 28, 2022Complaint2 findings
Show the 13 earlier surveys
- Feb 11, 2022Infection control16 findings · 1 harm
- Aug 5, 2021Standard24 findings · 1 harm
- Oct 20, 2020Infection control3 findings
- Aug 21, 2019Complaint9 findings
- Apr 26, 2019Standard39 findings · 1 harm
- Feb 15, 2018Standard11 findings
- Jan 5, 2017Standard14 findings
- Feb 24, 2016Standard and complaint7 findings
- Feb 26, 2015Standard and complaint12 findings
- Mar 27, 2014Standard9 findings
- Apr 18, 2013—11 findings
- Apr 26, 2012—14 findings
- Mar 18, 2011—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Forest Hill Health & RehabilitationRichmond3 harm findings
- Harrisonburg HLTH & Rehab CNTRHarrisonburg6 harm findings
- Westport Rehabilitation and Nursing CenterRichmond3 harm findings
- Birchwood Park RehabilitationVirginia Beach7 harm findings
- Canterbury Rehabilitation and Healthcare CenterRichmond6 harm findings
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction