Deficiency Index

Westport Rehabilitation and Nursing Center

Richmond, Virginia · CCN 495227

27 surveys since 2010. The first finding at harm level was recorded in 2020.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
250
Surveys
27
Harm or worse
4
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
225
Ownership
For profit - Limited Liability company
Chain
LIFEWORKS REHAB
County
Henrico
Medicare-certified since
1991

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.

Last survey on record

Feb 5, 2026

277 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.193.34
Registered-nurse hours per resident day0.33—
Annual nurse turnover54.1%50.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$64,127 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG21.6%H—I—
No harm, potential for more than minimalD7861.9%E4636.5%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 126 of the 250 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6568×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6575×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6585×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6895×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6955×

    Provide safe and appropriate respiratory care for a resident when needed.

In the surveyor’s words

From the most serious findings on record at Westport Rehabilitation and Nursing Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Oct 22, 2025

    Based on observations, staff interview, resident interview, clinical document and facility document review, it was determined that the facility staff failed to provide a safe environment for two of 17 residents in the survey sample, Resident #9 (R9) and Resident #5 (R5). For Resident #9, the facility staff left the resident unattended, in an unsafe position, with the bed in the high position on 3/24/25. R9 rolled off the bed and suffered a hematoma. The resident was sent to the emergency room and found to have an occipital condyle fracture (1) thus causing harm to the resident.The findings include: 1. […]

  • Actual harm, isolatedF689Dec 4, 2024

    Based on resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to prevent an avoidable accident for one of six residents in the survey sample, Resident #1. This accident resulted in a fractured pelvis and intractable pain for Resident #1, constituting harm. The facility presented a plan of correction with an allegation of compliance date prior to survey entrance. The facility presented credible evidence that the plan of correction had been implemented, resulting in a finding of past noncompliance. The findings include: For Resident #1 (R1), the facility staff failed to correctly use the mechanical lift, resulting in a fall with a fractured pelvis for R1. […]

  • Actual harm, isolatedF684Jan 31, 2023

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide clinical services for a resident experiencing bowel dysfunction for one of 12 residents in the survey sample, Resident #7, resulting in harm. The findings include: The facility staff failed to identify Resident #7's (R7's) lack of a bowel movement for 10 days, and failed to administer a physician-ordered suppository to treat the lack of bowel movements. The resident developed an ileus (By definition, ileus is an occlusion or paralysis of the bowel preventing the forward passage of the intestinal contents, causing their accumulation proximal to the site of the blockage. 1), which required transfer to a local hospital. […]

  • No harm, potential for more than minimal, patternF684Oct 22, 2025

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide care and services to promote a resident's highest level of wellbeing for one of twelve residents, Resident #112 (R112).The findings include: The facility failed to monitor sexual / inappropriate behaviors for a resident who is listed on the sex offender registry. R112 was admitted to the facility on [DATE] with diagnosis that included but were not limited to ischemic cardiomyopathy, CHF (congestive heart failure), atrial fibrillation and LVAD (left ventricular assist device).The most recent MDS (minimum data set) assessment, an annual assessment, with an ARD (assessment reference date) of 11/8/25, coded the resident as scoring a 15 out of 15 on the BIMS… […]

  • No harm, potential for more than minimal, patternF812Mar 11, 2025

    Based on observation, staff interview, and facility document review, the facility staff failed to prepare and serve food in a sanitary manner in one of one facility kitchen. The findings include: The facility staff failed to prepare and serve food in a sanitary manner for the lunch meal on 3/10/25. On 3/10/25 at 11:35 a.m., observation was made of the facility kitchen. OSM (other staff member) #4, a dietary aide, was observed obtaining holding temperatures of food on the steam table, ready for serving to residents. As OSM #4 took temperatures, she failed to sanitize the thermometer between foods. Instead of using an alcohol wipe, she used the same paper towel repeatedly. OSM #5, a dietary aide, was observed pushing a cart of clean silverware from the dish room. […]

Read 23 findings in full →The most serious and the most recent: 23 of 250 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 5, 2026Complaint2 findings
  • Oct 22, 2025Complaint14 findings · 1 harm
  • May 9, 2025Complaint1 finding
  • Mar 11, 2025Complaint3 findings
  • Dec 4, 2024Complaint2 findings · 1 harm
  • Nov 21, 2024Standard and complaint40 findings
  • Sep 30, 2024Complaint10 findings
  • Apr 24, 2024Complaint3 findings
Show the 19 earlier surveys
  • Feb 22, 2024Complaint2 findings
  • May 10, 2023Complaint11 findings
  • Feb 28, 2023Complaint3 findings
  • Jan 31, 2023Complaint8 findings · 1 harm
  • Oct 19, 2022Standard and complaint26 findings
  • Oct 5, 2021Standard and complaint27 findings
  • Jun 17, 2021Complaint13 findings
  • Feb 18, 2021Complaint2 findings
  • Jan 21, 2021Complaint1 finding
  • May 28, 2020Infection control1 finding · 1 harm
  • Jan 16, 2020Standard12 findings
  • Oct 25, 2018Standard19 findings
  • Oct 4, 2017Standard5 findings
  • Sep 29, 2016Standard11 findings
  • Sep 17, 2015Standard and complaint12 findings
  • Oct 1, 2014Standard and complaint10 findings
  • Dec 11, 2013—4 findings
  • Dec 1, 2011—4 findings
  • Dec 15, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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