Deficiency Index

Forest Hill Health & Rehabilitation

Richmond, Virginia · CCN 495327

35 surveys since 2011, 32 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
375
Surveys
35
Harm or worse
32
Immediate jeopardy
7
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy7

Findings at the most serious level CMS records.

Beyond CMS’s monthly file31/35

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
174
Ownership
For profit - Limited Liability company
Chain
HILL VALLEY HEALTHCARE
County
Richmond City
Medicare-certified since
1998

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.

Last survey on record

Feb 5, 2025

642 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.043.34
Registered-nurse hours per resident day0.56—
Annual nurse turnover69.6%50.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$80,132 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K22.1%L—
Actual harmG11.1%H—I—
No harm, potential for more than minimalD6164.2%E2425.3%F77.4%
No harm, potential for minimalA—B—C—
CMS’s current file: 95 of the 375 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5844×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6573×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F8803×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Forest Hill Health & Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, patternF689Feb 5, 2025

    Based on Observation, Resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to maintain an environment that was free from hazards, that each Resident received supervision, and that ongoing monitoring was implemented to prevent accidents and hazards for four (4) Residents (#'s 42, 106, 124, and 130) in a survey sample of 63 Residents, which resulted in Immediate Jeopardy. The findings included: The facility staff admitted Resident #42, #106, #124, and #130 with known substance abuse histories. They continued to use illicit drugs and alcohol, returning to the facility after a leave of absence under the influence of illegal drugs and or/alcohol. […]

  • Immediate jeopardy, patternF835Feb 5, 2025

    Based on observation, resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to administer the building in a manner that uses its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for four (4) residents (R#42, #106, #124 and #130) and each Long-Term Care Resident which resulted in Immediate Jeopardy. The findings included: For all facility residents, the Administration failed to act on the residents found to be using illicit drugs and alcohol in the building, failed to ensure all residents were protected from those substances being brought into the building, and failed to act on one (1) Resident creating sharp stabbing-like weapons from dining room… […]

  • Actual harm, isolatedF686Jul 14, 2022

    Based on observation, interview, clinical record review, facility documentation review and in the course of a complaint investigation, the facility staff failed for one of 48 sampled residents (#75) to ensure the Resident received ordered wound physician visits, care, and failed to identify a pressure wound to the heel before it reached an advanced stage. This is harm. The Findings Include: Resident # 75 was admitted to the facility on [DATE], her diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident # 75's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 5/29/22, coded the Resident as follows: Section G - Resident #75 was coded as requiring #3- Extensive Assistance of #3 - 2 Person Physical Assistance for bed mobility and dressing. […]

  • No harm, potential for more than minimal, widespreadF584Feb 5, 2025

    3. Unit two: For Resident #3, the facility staff failed to maintain a clean, comfortable, homelike living environment. On 1-28-25 during resident room observations, the room of Resident #3 was noted to have a sticky, tape style insect trap, hanging from the ceiling in the bathroom. The 2 inch wide by 24 inch long tape was so covered in insects that it had the appearance of fur covering it. A nurse was coming down the hall at that time and was asked to view the area. When asked if he thought it was safe and sanitary for the Resident, he stated no. […]

  • No harm, potential for more than minimal, widespreadF925Feb 5, 2025

    Based on observation, resident interview, staff interview, and facility documentation review, the facility staff failed to maintain an effective pest control program in the rooms of Resident # 3 and #130 and throughout the entire facility. The findings include: 1. On 1-28-25 during resident room observations, the room of Resident #3 was noted to have a sticky, tape style insect trap, hanging from the ceiling in the bathroom. The 2 inch wide by 24 inch long tape was so covered in insects that it had the appearance of fur covering it. A nurse was coming down the hall at that time and was asked to view the area. When asked if he thought it was safe and sanitary for the Resident, he stated no. […]

Read 43 findings in full →The most serious and the most recent: 43 of 375 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 5, 2025Standard and complaint37 findings · 2 harm
  • Mar 28, 2024Complaint16 findings
  • Apr 20, 2023Complaint1 finding
  • Oct 28, 2022Complaint4 findings
  • Jul 14, 2022Standard and complaint34 findings · 1 harm
  • Nov 10, 2021Infection control3 findings
  • Apr 8, 2021Standard8 findings
  • Jun 26, 2020Infection control1 finding
Show the 27 earlier surveys
  • Jan 23, 2020Standard5 findings
  • Sep 30, 2019Complaint3 findings · 2 harm
  • Jul 25, 2019Standard and complaint18 findings · 2 harm
  • Mar 21, 2019Complaint3 findings
  • Jan 31, 2019Standard17 findings · 2 harm
  • Nov 8, 2018Complaint4 findings
  • Sep 19, 2018Complaint13 findings
  • Jul 23, 2018Standard and complaint61 findings · 14 harm
  • Jul 12, 2017Complaint1 finding
  • May 19, 2017Standard and complaint36 findings · 6 harm
  • Jan 5, 2017Complaint4 findings
  • Sep 22, 2016Complaint5 findings
  • Aug 15, 2016Complaint2 findings
  • Jul 27, 2016Complaint1 finding
  • Jul 21, 2016Complaint4 findings
  • Apr 21, 2016Standard and complaint8 findings
  • Jun 25, 2015Complaint4 findings
  • May 14, 2015Standard and complaint22 findings · 1 harm
  • Jul 31, 2014Standard and complaint3 findings
  • Jun 13, 2014Standard and complaint17 findings · 1 harm
  • Jun 6, 2013—9 findings
  • Nov 2, 2012—2 findings
  • Aug 10, 2012—2 findings
  • Jul 18, 2012—1 finding
  • Jun 27, 2012—1 finding
  • May 10, 2012Standard and complaint20 findings · 1 harm
  • Apr 29, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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