Deficiency Index

Oakwood Health and Rehab Center

Bedford, Virginia · CCN 495046

15 surveys since 2011, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
98
Surveys
15
Harm or worse
7
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records. 2 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file9/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
111
Ownership
For profit - Corporation
Chain
HILL VALLEY HEALTHCARE
County
Bedford
Medicare-certified since
1967

CMS ratings

Overall
2
Health inspection
1
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 77 for-profit facilities of 100–127 beds in Virginia.

Last survey on record

Mar 18, 2026

236 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.283.30
Registered-nurse hours per resident day0.56—
Annual nurse turnover57.6%53.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ24.9%K—L12.4%
Actual harmG12.4%H—I—
No harm, potential for more than minimalD2151.2%E1126.8%F49.8%
No harm, potential for minimalA—B—C12.4%
CMS’s current file: 41 of the 98 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6552×

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

In the surveyor’s words

From the most serious findings on record at Oakwood Health and Rehab Center, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF725May 19, 2022

    Based on resident interview, family interview, staff interview, observation, and clinical record review, the facility staff failed to provide sufficient nursing staff to ensure care and services were provided to maintain the highest practicable well-being for 11 of 22 residents in the survey sample, residing on three of three floors, Residents #188, #73, #80, #238, #11, #20, #62, #51, #35, #47, and #9. Resident #188 did not receive pain medication as ordered, which was identified as harm. Call bells were not answered in a timely manner as evidenced by resident and family interviews, and as documented in the resident council meeting minutes. Eight residents did not receive skin and/or wound care evaluations, Residents #73, #80, #238, #11, #20, #62, #51, and #35. […]

  • Immediate jeopardy, isolatedF658Oct 26, 2023

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to follow professional standards of care for one of twelve residents in the survey sample (Resident #1). Facility staff failed to clarify with the provider a new order to administer 100 units of short-acting insulin at each meal, when Resident #1 was intended to receive 20 units with meals. Resident #1 received a total of 200 units of short-acting insulin in a 4-hour period leading to life-threatening hypoglycemia, requiring hospitalization in the intensive care unit for treatment of the insulin overdose (serious harm). […]

  • Immediate jeopardy, isolatedF760Oct 26, 2023

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to ensure one of twelve residents in the survey sample (Resident #1) was free from a significant medication error. Facility staff entered an erroneous order to administer an 100-unit dose of short-acting insulin with meals, when Resident #1 was intended to get 20 units with meals. Resident #1 (R1) was administered a total of 200 units of short-acting insulin in a 4-hour period based upon this order, leading to life-threatening hypoglycemia (low blood sugar) requiring immediate treatment of the insulin overdose and subsequent hospitalization in the intensive care unit (serious harm). […]

  • Actual harm, isolatedF697May 19, 2022

    Based on resident interview, staff interview, and clinical record review, the facility staff failed to provide effective pain management for one of 22 residents, Resident #188. Resident #188 reported on two separate occasions, her pain medication was delayed and/or not available for administration resulting in extreme pain greater than ten (on a scale of 1-10) and through the roof. This is harm. The findings were: Resident #188 was admitted to the facility with the following diagnoses, including but not limited to: Displaced bimalleolar fracture of right lower leg, hypo-osmolality and [CONDITION(S)], [CONDITION(S)], hypertension, [CONDITION(S)], and cerebral infarction. Due to Resident #188's recent admission there was no MDS (minimum data set) assessment completed. […]

  • No harm, potential for more than minimal, widespreadF812Jul 26, 2023

    Based on observations, interview, record review, and policy review, the facility failed to ensure the kitchen was maintained in a sanitary manner to prevent potential foodborne illness for 93 out of 94 residents (1 resident was receiving tube feedings). Specifically, the main kitchen freezer was found to have improperly labeled foods in the freezer and three out of four-unit pantry refrigerators were found to be improperly labeled and had expired food items. This failure had the potential to expose residents to expired and/or spoiled food, unknown allergens, and food items that were not in compliance with current dietary orders. […]

Read 23 findings in full →The most serious and the most recent: 23 of 98 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 18, 2026Complaint2 findings
  • Nov 28, 2023Complaint1 finding
  • Oct 26, 2023Complaint4 findings · 2 harm
  • Jul 26, 2023Standard7 findings
  • Feb 13, 2023Infection control2 findings
  • May 19, 2022Standard24 findings · 2 harm
  • Feb 6, 2020Standard3 findings
  • Nov 15, 2018Standard17 findings · 1 harm
Show the 7 earlier surveys
  • Jul 13, 2017Standard2 findings
  • Jun 23, 2016Standard2 findings · 1 harm
  • Jun 3, 2015Standard3 findings
  • May 15, 2014Standard7 findings
  • May 8, 2013—5 findings
  • Feb 23, 2012—9 findings · 1 harm
  • Jan 5, 2011—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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