Deficiency Index

Monroe Rehabilitation Center

Monroe, North Carolina · CCN 345254

16 surveys since 2011. The first finding at harm level was recorded in 2022.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
62
Surveys
16
Harm or worse
4
Immediate jeopardyall corrected before survey
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file11/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
147
Ownership
For profit - Limited Liability company
Chain
SOVEREIGN HEALTHCARE HOLDINGS
County
Union
Medicare-certified since
1986

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Mar 19, 2026

235 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.593.49
Registered-nurse hours per resident day0.51—
Annual nurse turnover52.9%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$61,174 across 4 penalties
Payment denials
1
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ14.8%K—L—
Actual harmG29.5%H—I—
No harm, potential for more than minimalD838.1%E628.6%F—
No harm, potential for minimalA—B314.3%C14.8%
CMS’s current file: 21 of the 62 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6232×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F9252×

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5651×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

In the surveyor’s words

From the most serious findings on record at Monroe Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Apr 17, 2025

    Based on observations, record review, and staff, Medical Director, and Legal Guardian interviews, the facility failed to ensure Resident #1, who had cognitive impairment, was safely transported back to the facility following an orthopedic appointment on 4/08/25. Driver #1 failed to secure Resident #1's wheelchair to the van floor and secure Resident #1 in the wheelchair per the manufacturer's instructions during transport in the facility van. When Driver #1 drove out of the parking lot and turned right onto the main road, Resident #1 and the wheelchair she was in fell over to the left landing on the van floor. Driver #1 pulled over to the side of the road and observed Resident #1's head was bleeding and called 911. […]

  • Immediate jeopardy, isolatedF760Nov 2, 2022

    Based on record review, interviews with staff, the facility physician and the Medical Director, the facility failed to administer the correct medications to a resident when Nurse #1 administered medications to Resident #7 that were prescribed for Resident #11. Resident #7 received 5 medications which included [MEDICATION(S)] (blood thinner), [MEDICATION(S)] (for nerve pain), [MEDICATION(S)] (for blood pressure), [MEDICATION(S)] (antidepressant) and [MEDICATION(S)] (for anxiety). Resident #7 was assessed by Nurse #1 on 9/6/22 at 12:10AM to have a heart rate of 48 and at 12:15AM a heart rate of 45. Resident #7 was transported to the Emergency Department (ED) for evaluation of altered mental status (AMS) and [CONDITION(S)] (low heart rate). […]

  • Actual harm, isolatedF600Sep 30, 2025

    Based on record review, observation, and resident, resident representative, staff and physician interviews, the facility failed to protect a resident's right to be free from mental abuse and humiliation when Nurse Aide (NA) #1 continued to provide personal care to Resident #1 after Resident #1 was heard saying calmly leave me alone in an electronic video that NA #1 recorded with NA #1's personal cellular phone device while providing personal care to a resident (Resident #1). On the electronic video, Resident #1's chest area was observed exposed with no clothing or linens covering Resident #1's chest area. Resident #1's behaviors were observed escalating from a calm verbal tone to cursing and physically swinging her left arm at NA #1. […]

  • Actual harm, isolatedF600Jan 8, 2025

    Based on record review, and staff, family member, and physician interviews, the facility failed to protect Resident #87's right to be free from staff to resident abuse perpetrated by Nurse Aide (NA) # 1. During care, Resident #87 sustained a bruise to the left eye with pain when touched, a bloody nose, a 3-millimeter (mm) skin tear to the left elbow, and a scratch and discoloration to the left cheek. NA #1 stated Resident #1 was fighting me like crazy when he transferred the resident to bed from his wheelchair to provide incontinence care. The NA proceeded to force care upon Resident #87 as the resident remained combative and resistive to care, swinging his arms at the NA's face. […]

  • No harm, potential for more than minimal, widespreadF880Oct 26, 2021

    Based on record reviews, observations, staff interviews and the high level of transmission for COVID-19 in the county, the facility failed to screen facility surveyors and visitors for signs and symptoms of COVID-19 before entering the facility 4 of 4 on-site survey days and 1 of 1 nurse (Nurse #4) was observed administering a gastrostomy tube feeding nutritional bolus to Resident #17 without gloves. Additionally, the facility failed to revise their infection control policies and implement the Centers for Disease Control and Prevention (CDC) guidelines for the use of Personal Protective Equipment (PPE) when 5 of 5 staff members (Nurse Aide #1, Nurse #4, Nurse Aide #3, Nurse Aide #2 and Nurse #2) in the general halls failed to wear eye protection while providing care to 6 of 6 residents… […]

Read 21 findings in full →The most serious and the most recent: 21 of 62 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 19, 2026Standard1 finding
  • Sep 30, 2025Complaint3 findings · 1 harm
  • Apr 17, 2025Complaint1 finding · 1 harm
  • Jan 8, 2025Standard and complaint9 findings · 1 harm
  • Jun 8, 2023Standard and complaint7 findings
  • Nov 2, 2022Complaint1 finding · 1 harm
  • Oct 26, 2021Standard and complaint12 findings
  • Apr 17, 2020Complaint1 finding
Show the 8 earlier surveys
  • Jul 11, 2019Standard5 findings
  • Jun 14, 2018Standard6 findings
  • Sep 15, 2016Standard1 finding
  • Jun 30, 2015Complaint1 finding
  • Nov 20, 2014Standard8 findings
  • Jul 13, 2012—3 findings
  • Dec 29, 2011—1 finding
  • Apr 28, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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