Deficiency Index

Jacob's Creek Nursing and Rehabilitation Center

Madison, North Carolina · CCN 345050

16 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
70
Surveys
16
Harm or worse
4
Immediate jeopardyall corrected before survey
4
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file14/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
170
Ownership
For profit - Limited Liability company
Chain
PRINCIPLE LONG TERM CARE
County
Rockingham
Medicare-certified since
1968

CMS ratings

Overall
5
Health inspection
4
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Sep 18, 2024

782 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.323.49
Registered-nurse hours per resident day0.31—
Annual nurse turnover43.5%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$16,801 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ112.5%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD562.5%E225.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 8 of the 70 citations on record.

In the surveyor’s words

From the most serious findings on record at Jacob's Creek Nursing and Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF835Jan 11, 2022

    Based on observation, record review, resident, staff and physician interviews, the facility's administration failed to evaluate the resident population on the memory care unit for the need to have a functional call system in place to alert staff to immediate needs for 8 of 8 (resident #29, #46, #35, #14, #69, #87, #89 and #71) residents with severe to no cognitive impairment that had the physical and cognitive ability to use the call system on the memory care unit (500 and 600 hall). Failure to allow residents to call for assistant in an emergency is likely to cause serious injury, serious harm, or death. […]

  • Immediate jeopardy, patternF919Jan 11, 2022

    Based on observation, record review, resident, staff, and physician interviews the facility failed to have a functional call system in place for 8 of 8 (resident #29, #46, #35, #14, #69, #87, #89 and #71) residents who had the physical and cognitive ability to use the call system on the memory care unit (500 and 600 hall). Failure to allow residents to call for assistant in an emergency is likely to cause serious injury, serious harm, or death. Immediate Jeopardy began on 1/2/2022 when it was observed that residents on the memory care unit with the cognitive and physical ability to use the call system did not have a functional call system in the residents' rooms and they did not have an alternate means to call for assistance. […]

  • Immediate jeopardy, isolatedF600Sep 18, 2024

    Based on observations, record review, and resident, physician, nurse practitioner and staff interviews the facility failed to protect a resident's right to be free from physical abuse. Resident #123 was observed sitting on a black container behind Resident #100 with his left hand around Resident 100's neck and his right arm covered around his left arm. Resident #100 was leaning forward and crying, and her face was blue. Resident #100 continued to cry after the residents were separated. A skin assessment completed after the incident revealed Resident #100 had redness on her cheeks and petechiae (tiny spots of bleeding under the skin) on the front part of her neck. The abuse occurred for 1 of 3 sampled residents reviewed for protection from abuse (Resident #100). […]

  • No harm, potential for more than minimal, patternF695Sep 18, 2024

    Based on observations, record reviews and staff interviews, the facility failed to post cautionary signage outside the resident's room to indicate supplemental oxygen (O2) was in use for 7 of 7 residents reviewed for respiratory care (Resident #109; Resident #79; Resident #114; Resident #70; Resident #51; Resident #343; and Resident #32). The findings included: The facility's policy on Oxygen Therapy (Reviewed Date 4/15/24) indicated its objective was, To administer oxygen in conditions in which insufficient oxygen is carried by the blood to the tissues. The procedures specified in this policy included #2 (of 7) which read, Place sign Oxygen is use [typed in capital letters] outside the room of the resident. 1-a. […]

  • No harm, potential for more than minimal, patternF812Sep 18, 2024

    Based on record review, observation and staff interviews, the facility failed to label and date food stored for use in a nourishment room refrigerator and freezers and failed to date opened nutritional supplements in 2 of 2 nourishment refrigerators reviewed for food storage (100 hallway and 500 hallway nourishment room). These practices had the potential to affect food served to residents. Findings included: a. On 9/3/24 at 9:55 AM, an observation of the nourishment room freezer (100 hallway nourishment room), revealed two opened 2.5-pounds (lbs.) bag of frozen smoothie mix. These bags were not labeled or dated. During an interview on 9/3/24 at 9:55 AM, the Dietary Manager stated she was unsure whom the bags belonged to. […]

Read 21 findings in full →The most serious and the most recent: 21 of 70 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 18, 2024Standard and complaint4 findings · 1 harm
  • Apr 27, 2023Standard and complaint4 findings
  • Jan 11, 2022Standard and complaint8 findings · 2 harm
  • Jan 8, 2021Complaint1 finding
  • Mar 12, 2020Standard and complaint8 findings
  • Mar 28, 2019Standard and complaint8 findings
  • Dec 1, 2018Complaint1 finding
  • Mar 14, 2018Complaint3 findings · 1 harm
Show the 8 earlier surveys
  • Feb 22, 2018Standard2 findings
  • Jul 1, 2017Complaint2 findings
  • Feb 23, 2017Standard and complaint8 findings
  • Mar 17, 2016Standard and complaint3 findings
  • Jun 24, 2015Standard2 findings
  • Jul 31, 2014Standard2 findings
  • Apr 19, 2013—8 findings
  • May 28, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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