Deficiency Index

Macgregor Downs Health Center by Harborview

Greenville, North Carolina · CCN 345168

20 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
81
Surveys
20
Harm or worse
2
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
152
Ownership
For profit - Corporation
Chain
HARBORVIEW HEALTH SYSTEMS
County
Pitt
Medicare-certified since
1980

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Apr 30, 2026

193 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.393.49
Registered-nurse hours per resident day0.54—
Annual nurse turnover50.0%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,023 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K14.0%L—
Actual harmG—H—I—
No harm, potential for more than minimalD1872.0%E416.0%F—
No harm, potential for minimalA—B28.0%C—
CMS’s current file: 25 of the 81 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5531×

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

In the surveyor’s words

From the most serious findings on record at Macgregor Downs Health Center by Harborview, in the surveyor’s own words.

  • Immediate jeopardy, patternF925Aug 2, 2024

    Based on observation, record review and interviews with pest control staff, resident and facility staff, the facility failed to maintain an effective pest control program to prevent an infestation of mice and to protect a vulnerable resident from mice. On 7/1/24 Resident #18 was in bed when she felt something touch her foot. She pressed her call bell for assistance and when Nurse Aide (NA) #7 responded the NA pulled the blankets off the bed and a mouse jumped out of the bed and onto the floor. On 7/7/24 Resident #18 was in bed when NA #7 pulled the covers down to provide care and a mouse jumped out of the bed and onto the floor. On 7/26/24 Resident #18 saw a mouse running across the floor of her room. […]

  • No harm, potential for more than minimal, widespreadF582Jan 26, 2023

    Based on record review and staff interviews, the facility failed to provide a Centers for Medicare and Medicaid Services (CMS) Skilled Nursing Facility Advanced Beneficiary Notice (SNF-ABN) prior to discharge from Medicare Part A skilled services for 2 of 2 residents reviewed for beneficiary protection notification review who required the provision of the SNF-ABN form (Resident #427 and Resident #109). The findings included: 1. Resident #427 was admitted to the facility on [DATE]. Review of CMS-R-131 (a form used to indicate Medicare Part B services are ending) revealed Resident #427's Medicare Part A skilled services ended on 7/13/22. […]

  • No harm, potential for more than minimal, patternF812Feb 13, 2025

    Based on observations and staff interviews, the facility failed to store a sugar scoop in a manner that prevented the potential for cross contamination by storing the scoop in the bulk sugar bin with the scoop handle touching the sugar. This was for 1 of 3 pantry's observed. This had the potential to affect food served to residents. Findings included: On 2/11/25 at 4:05 PM an observation of the bulk sugar bin in Hall 2 pantry revealed the sugar scoop was stored directly in the bulk sugar bin with the handle of the scoop in contact with the sugar. In an interview with Dietary Aide #1 at that time she stated she was assigned to the Hall 2 pantry that day. She reported that when she had gone on her break a little after 3:00 PM that day the scoop had not been in the sugar. […]

  • No harm, potential for more than minimal, patternF880Feb 13, 2025

    Based on observations, record reviews and staff interviews, the facility failed to implement their infection control policies and procedures when Housekeeper #1 failed to wear an isolation gown while cleaning the room of two residents on droplet contact precautions and the Director of Nursing (DON) failed to wear personal protective equipment (PPE) before entering the room of a resident on droplet contact precautions. In addition, Nurse #3 and the Administrative Ambassador failed to wear PPE and perform hand hygiene before entering the room of two residents on droplet contact precautions and Nurse #1 failed to perform hand hygiene before putting on clean gloves and after removing soiled gloves. […]

  • No harm, potential for more than minimal, patternF812Dec 22, 2023

    Based on observations and staff interviews the facility failed to prevent the potential for cross-contamination by storing plastic scoops inside dry ingredient bins allowing the handles to touch the dry ingredients for 2 of 2 observations. Findings included: During an observation of the kitchen on 12/17/23 at 10:35 AM the flour and sugar scoops were observed in the flour and sugar bins and the handles were visibly touching the flower and sugar. During observation of the kitchen on 12/18/23 at 12:43 PM the flour and sugar scoops were again observed in the flour and sugar bins and the handles were visibly touching the flower and sugar. […]

Read 21 findings in full →The most serious and the most recent: 21 of 81 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 30, 2026Standard and complaint3 findings
  • Feb 13, 2025Standard and complaint12 findings
  • Aug 2, 2024Complaint2 findings · 1 harm
  • Dec 22, 2023Standard and complaint8 findings
  • Jan 26, 2023Standard and complaint12 findings
  • May 14, 2021Standard and complaint9 findings
  • Mar 22, 2021Complaint3 findings
  • Oct 2, 2020Infection control1 finding
Show the 12 earlier surveys
  • Oct 31, 2019Standard4 findings
  • Nov 2, 2018Standard5 findings
  • Oct 27, 2017Standard and complaint2 findings
  • Dec 1, 2016Standard2 findings
  • Sep 29, 2016Complaint1 finding
  • Jan 29, 2016Standard8 findings · 1 harm
  • Sep 3, 2015Complaint1 finding
  • Mar 5, 2015Standard1 finding
  • Apr 17, 2014Standard2 findings
  • Jun 6, 2013—1 finding
  • May 17, 2012—3 findings
  • Apr 13, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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