Deficiency Index

Elizabeth City Health and Rehabilitation

Elizabeth City, North Carolina · CCN 345036

20 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
77
Surveys
20
Harm or worse
6
Immediate jeopardy
4
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
170
Ownership
For profit - Individual
Chain
SANSTONE HEALTH & REHABILITATION
County
Pasquotank · rural
Medicare-certified since
1967

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Jun 19, 2025

508 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.893.49
Registered-nurse hours per resident day0.25—
Annual nurse turnover23.7%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$77,760 across 1 penalty
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ313.6%K—L—
Actual harmG29.1%H—I—
No harm, potential for more than minimalD627.3%E522.7%F—
No harm, potential for minimalA—B313.6%C313.6%
CMS’s current file: 22 of the 77 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8673×

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  • F6232×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5701×

    Assure the security of all personal funds of residents deposited with the facility.

In the surveyor’s words

From the most serious findings on record at Elizabeth City Health and Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF580Nov 22, 2023

    Based on record review, staff interviews, and Medical Director interview the facility failed to notify the physician of administering long-acting insulin to Resident # 1 who had not consumed dinner and had a blood glucose level of 89 mg/dL (milligrams per deciliter). The facility failed to notify the physician after significant changes in condition for Resident #1 which included: obtaining a blood glucose level of 29 mg/dL (a normal blood glucose level range is 70 to 99 mg/dL) requiring the administration of glucagon (a manmade version of a hormone made by the pancreas that raises blood glucose levels); and obtaining a blood glucose level of 27 mg/dL, and the inability to administer glucagon to the Resident during a medical emergency. […]

  • Immediate jeopardy, isolatedF684Nov 22, 2023

    Based on record review, staff interviews, Pharmacy Nurse Consultant interview, Pharmacist interview, and Medical Director interview, the facility gave long-acting insulin to Resident #1 who had a blood sugar reading of 89 milligrams/deciliter (mg/dL) and had not eaten the dinner meal; failed to monitor the resident for any signs and symptoms of hypoglycemia (low blood glucose) after insulin administration; failed to monitor and complete ongoing thorough assessments by rechecking a blood glucose level as ordered after a hypoglycemic event requiring the intervention of glucagon (used to treat very low blood glucose); and failed to effectively respond to a medical emergency of hypoglycemia for one (Resident #1) of three residents reviewed for diabetes care. […]

  • Immediate jeopardy, isolatedF726Nov 22, 2023

    Based on record review, staff, Pharmacist, Pharmacy Nurse Consultant, and Medical Director interviews the facility failed to demonstrate competency knowing what effective immediate interventions needed to be implemented for treatment of hypoglycemia (low blood glucose) and competency in obtaining life-saving medication from an automated medication dispensing system for one (Resident #1) of one resident reviewed for nursing competency. Emergency Medical Services (EMS) was contacted to take Resident #1 to the emergency roiagnom on [DATE] for hypoglycemia. EMS treated Resident #1 with 1 mg glucagon intermuscular. […]

  • Actual harm, isolatedF600Oct 28, 2023

    Based on record review, observation, staff interview, resident interview, physician interview, physician assistant interview, and family interview the facility failed to prevent intentional inappropriate touching for one of three residents reviewed for resident-to-resident abuse. Resident #1 was observed by Resident #3 touching the breasts of Resident #2 under her shirt after the conclusion of a planned activity event with a gathering of the residents. Resident #2 did not have the cognition to express an adverse outcome, inappropriate touching of their breasts would have traumatized a reasonable female person. A family member of Resident #2 confirmed Resident #2 would have been devastated, furious, and mad at being touched inappropriately by a man if she was not cognitively impaired. […]

  • Actual harm, isolatedF689Jan 27, 2023

    Based on record review and staff interviews, the facility failed to provide care safely when a resident (Resident #295) was provided with incontinence care. Resident #295 fell from the bed during care and sustained a 2.5-centimeter (cm) laceration to her head with bleeding and she reported pain in her back and head post fall. Resident #295 was sent to the hospital and required 3 staples to close the laceration. This was for 1 of 8 residents reviewed for accidents (Resident #295). Findings included: Resident #295 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's and contractures. […]

Read 21 findings in full →The most serious and the most recent: 21 of 77 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 19, 2025Standard1 finding
  • Apr 5, 2024Standard3 findings
  • Nov 22, 2023Complaint5 findings · 3 harm
  • Oct 28, 2023Complaint2 findings · 1 harm
  • Jan 27, 2023Standard and complaint11 findings · 1 harm
  • Nov 18, 2021Standard5 findings
  • Jan 19, 2021Complaint2 findings
  • Jun 27, 2019Standard6 findings
Show the 12 earlier surveys
  • May 23, 2019Complaint1 finding · 1 harm
  • Jun 28, 2018Standard and complaint5 findings
  • Dec 1, 2017Complaint1 finding
  • May 18, 2017Standard and complaint1 finding
  • Jun 30, 2016Standard and complaint11 findings
  • Aug 20, 2015Standard and complaint4 findings
  • Aug 16, 2014Standard6 findings
  • Feb 11, 2014—1 finding
  • Sep 19, 2013—1 finding
  • Aug 23, 2012—5 findings
  • Feb 14, 2012—1 finding
  • Sep 29, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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