Deficiency Index

Lakeside Health & Rehabilitation

Richmond, Virginia · CCN 495045

20 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
261
Surveys
20
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file16/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
194
Ownership
For profit - Limited Liability company
Chain
HILL VALLEY HEALTHCARE
County
Henrico
Medicare-certified since
1967

CMS ratings

Overall
2
Health inspection
1
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.

Last survey on record

Aug 1, 2024

830 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.013.34
Registered-nurse hours per resident day0.39—
Annual nurse turnover48.3%50.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.4%H—I—
No harm, potential for more than minimalD4156.9%E2534.7%F45.6%
No harm, potential for minimalA—B—C11.4%
CMS’s current file: 72 of the 261 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5844×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6573×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Lakeside Health & Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF888May 23, 2022

    Based on staff interview and facility document review, the facility staff failed to meet staff vaccination requirements, 15 residents tested positive for COVID-19, and the facility staff failed implement their policy for COVID-19 vaccination for 11 of 166 employee records reviewed. The facility records documented that 15 residents had tested positive for COVID-19 during the previous four weeks but did not require hospitalization ; and the facility staff failed to provide evidence of approval of the employee's vaccination exemption as a condition of employment according to the facility's policy. The findings include: On 05/17/2022 the facility provided a document listing residents who tested positive for COVID-19 from 04/19/2022 through 05/13/2022 as requested. […]

  • No harm, potential for more than minimal, widespreadF540Jul 7, 2022

    Based on observation, resident interview, staff interview, facility documentation review, clinical record reviews, and in the course of a complaint investigation, the facility staff failed to ensure the facility met the requirements/definitions of a Skilled Nursing Facility (SNF) or a Nursing Facility (NF). This determination has the potential to affect the entire certification of 194 facility beds. There were 83 of the 169 residents in the facility that were in locked units. These units either had locked doors (which required a code to open) on both ends or were located on the second floor (600 rooms) and the elevator and doors leading to the second floor required a code. Surveyor was provided code to unlock doors or elevator when asked for the code. […]

  • No harm, potential for more than minimal, widespreadF814Jul 7, 2022

    Based on observation, staff interview, and facility document review, it was determined the facility failed to maintain dumpsters in a sanitary manner for two of two dumpsters. Both dumpsters were uncovered, and two bags of trash were on the ground outside the dumpsters. Multiple vinyl gloves were on the ground around the dumpsters. The findings include: On 7/5/22 at 11:52 a.m., observation was made of the two facility dumpsters. OSM (other staff member) #5, the temporary dietary manager, was present during the observation. Both dumpsters were open to air. A bag of kitchen trash was on the ground by the left dumpster. A bag of trash containing wipes, disposable briefs, and vinyl gloves was on the ground by the right dumpster. […]

  • No harm, potential for more than minimal, widespreadF540May 23, 2022

    Based on observation, resident interview, staff interview, facility documentation review, clinical record reviews, and in the course of a complaint investigation, the facility staff failed to ensure the facility met the requirements/definitions of a Skilled Nursing Facility (SNF) or a Nursing Facility (NF). This determination has the potential to affect the entire certification of 194 facility beds. There were 83 of the 169 residents in the facility that were in locked units. These units either had locked doors (which required a code to open) on both ends or were located on the second floor (600 rooms) and the elevator and doors leading to the second floor required a code. Surveyor was provided code to unlock doors or elevator when asked for the code. […]

  • No harm, potential for more than minimal, widespreadF540May 23, 2022

    Based on observation, resident interview, staff interview, facility documentation review, clinical record reviews, and in the course of a complaint investigation, the facility staff failed to ensure the facility met the requirements/definitions of a Skilled Nursing Facility (SNF) or a Nursing Facility (NF). This determination has the potential to affect the entire certification of 194 facility beds. There were 83 of the 169 residents in the facility that were in locked units. These units either had locked doors (which required a code to open) on both ends or were located on the second floor (600 rooms) and the elevator and doors leading to the second floor required a code. Surveyor was provided code to unlock doors or elevator when asked for the code. […]

Read 21 findings in full →The most serious and the most recent: 21 of 261 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 1, 2024Complaint6 findings
  • Feb 28, 2024Standard and complaint15 findings
  • Jan 31, 2023Infection control1 finding
  • Jul 7, 2022Complaint15 findings
  • May 23, 2022Standard and complaint45 findings · 1 harm
  • Feb 4, 2021Infection control1 finding
  • Jan 4, 2021Infection control1 finding
  • Jun 9, 2020Infection control1 finding
Show the 12 earlier surveys
  • Dec 11, 2019Complaint1 finding
  • May 2, 2019Standard and complaint24 findings
  • Oct 18, 2018Complaint2 findings
  • Apr 13, 2018Standard26 findings
  • Feb 15, 2017Standard and complaint17 findings
  • Feb 24, 2016Standard11 findings
  • May 13, 2015Complaint3 findings · 1 harm
  • Mar 4, 2015Standard12 findings
  • Mar 13, 2014Standard and complaint19 findings
  • Mar 1, 2013—28 findings
  • May 18, 2012—16 findings
  • Jun 23, 2011—17 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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